Customer Service Call Center
Resume:
Dusty Fuchs
Beaumont, TX *****
***********@*****.***
Willing to relocate to: Beaumont, TX - Vidor, TX - Lumberton, TX Work Experience
Customer Service Representative
Amazon
September 2020 to March 2022
Delivery of packages
Sales Associate
Walls Organics - Evansville, IN
March 2018 to February 2020
Sales and customer service and cashier. Explained products and help customer make choices for their individual needs. Stock shelves and take inventory.
• Offered knowledge about CBD and it's health benefits
• Received and filed online orders
• Completed in-store purchases
• Handled in-store returns
• Worked in sales, selling CBD products
Customer Service Associate
Roots Rx - Leadville, CO
May 2016 to March 2019
Greeted customers and explained products. Completed orders and took payment. Stocked shelves and took inventory.
• Performed customer service surveys
• Assisted customers with a warm and professional attitude
• Answered general questions
• Responsible for cashier duties
Education
High school diploma
Francis Joseph Reitz High School - Evansville, IN
March 1995 to June 1999
Skills
• Customer Service (5 years)
• Cold Calling
• Sales (5 years)
• Account Management
• Telemarketing (1 year)
• Communication skills
• Negotiation
Assessments
Customer focus & orientation — Familiar
April 2022
Responding to customer situations with sensitivity Full results: Familiar
Call center customer service — Proficient
April 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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