Debra “DJ” Jacobs Marietta Ga***.***.**** adtvgn@r.postjobfree.com

Experienced and accomplished professional with 35 years of experience in customer service, operations, reporting, office management, departmental, and fiscal management. Experience

OFFICE MANAGER MORSE CHIROPRACTIC JANUARY 2021- PRESENT

· Train and supervisor office staff

· Schedule and track attorney and VA referrals

· Scheduling of PIP Patients

· Management of employees

· Track missed or canceled appointments and reschedule

· Complete new patient intakes

· Complete any and all duties needed for the success and efficiency of the office OWNER AND OPERATOR DJ’S TANTASTIC OCTOBER 2009 - JANUARY 2021

· Sales of new customer packages

· Implementation of marketing strategies

· Resolution of customer concerns

· Identifying new business development opportunities

· Training of new Formostar machine owners as requested by Formostar corporate office

· Managing business tax returns

FRONT DESK MANAGER OCALA FAMILY PHYSICIANS JANUARY 2000– OCTOBER 2007

·Processed new patient information

· Coordinated front desk patient flow

· Insurance verification

· Scheduled new appointments

· Collected payments for services

· Coordinated patient programs and classes pertaining to care plan

· Responsible for coordination of off-site facility for pharmaceutical reps and doctors as needed

· Managed multi-line phone system

· Trained new hires

OFFICE MANAGER DIAMOND CHIROPRACTIC CLINIC P.A. MARCH 1984 – OCTOBER 1998

· Front desk management

· Hired staff

· Accounting

· Marketing and implementation of business strategies

· Termination of staff

· Managed Continuing Education requirements for staff Education

BACHELORS OF SCIENCE PARKER COLLEGE

· Business

CERTIFIED CHIROPRACTIC PHYSICIAN’S ASSISTANT PARKER COLLEGE MASTER’S OF BUSINESS ADMINISTRATION LYNN UNIVERSITY