Concrete Finisher Customer Service

JJ

JONATHAN JONES

*.*********@*******.** 469-***-**** Mayflower, AR 72106

Ambitious, career-focused job seeker, anxious to obtain an entry-level Peer support specailist position to help launch career while achieving company goals.

Commercial Material Transportation

Clean MVR Record

Efficiency and Time Management

AR Class D License

BL Transport Little Rock, AR

Delivery Truck Driver

03/2014 - 10/2017

Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues. Completed transfers at hubs and final destinations to keep routes on schedule.

Ran routes of up to 500 miles per day to efficiently deliver 10 orders. Logged driving hours and fuel usage data on time to keep reports current. Operated 28 ft box truck to move farm equipment and car parts and materials across Arkansas, Missouri and Mississippi. Maneuvered shipments with carts, hands trucks and pallet jacks, loading and unloading vehicles to maintain tight timetables. Verified order details at distribution center and customer locations to prevent errors.

Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.

Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.

Loaded products weighing up to 1.000 pounds onto trailers for delivery. Maintained telephone and radio contact with supervisor to receive delivery instructions.

Maintained safe driving habits to protect property and general public on roadways.

Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.

Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

Retained valid proof of insurance and registration in vehicles. Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.

Notified customers of delays to decrease calls to support. Loaded, balanced and secured product to safely transport goods. Smiley s constrcution Mayflower, AR Maintained safety of work areas by adhering to strict regulations. Summary

Skills

Experience

Concrete Finisher

05/2011 - 01/2014

Dismantled forms using basic and advanced tools.

Positioned wire mesh and rebar to reinforce concrete. Laid and repaired concrete to make level and long-lasting surfaces. Poured concrete into forms using pump hose and leveled. Placed steel pins using sledgehammer.

Finished surfaces by troweling, floating and brushing following project requirements and specifications.

Loaded and unloaded necessary tools, materials and machines from trucks and trailers.

Removed debris and waste to clean site after completing work. Inspected and maintained tools and equipment.

Philander Smith College Little Rock, AR

Sociology

Sophmore - Dean's List

Member of Phi Beta Sigma Fraternity Inc, 2005

Running Back for Arkansas Tech, 2003 to 2004

Education and Training

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