Customer Service Data Entry
Resume:
Desiree Hall
Sales Representative
Humboldt, TN
*************************@***********.***
I am a hardworking, well focused, outgoing, and easy to get along with inside sales representative, and cashier. I enjoy working and being able to have new challenges to face everyday. Authorized to work in the US for any employer
Work Experience
Production Team Member
Toyota Motor Manufacturing Mississippi (TMMMS) - Blue Springs, MS March 2022 to October 2022
You’re assigned to work different processes within the plant. I’m currently certified to run 4. Overnight Stocker
Walmart - Prattville, AL
August 2020 to November 2021
• Stocked Shelves
Sales Representative
MetroPCS/T-Mobile US - Montgomery, AL
January 2021 to April 2021
• Identified sales opportunities and acted on leads
• Sold Phones and phone plans
• Established and maintained relationships with customers
• Presented products to clients
• Was able to showcase product knowledge and address concerns of customers
• Provided outstanding customer service
Manager
Sonic Drive-In - Prattville, AL
August 2019 to August 2020
Open and close store when scheduled to.
Count ALL the money in the safe.
Drop deposits.
Bag orders, take orders, make orders, and run orders when short staffed. Delivery Driver
Waitr Inc - Montgomery, AL
May 2019 to August 2019
1. Pick up order from restaurants
2. Contact customer and inform them of my ETA
3. Drop off orders to customers location that they provide Server
CATFISH HOUSE RESTAURANT - Millbrook, AL
November 2018 to May 2019
Greet tables
Take orders
Run food and drinks out to correspondent tables
Accept payments
Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers.
Cashier
Taco Bell - Prattville, AL
October 2018 to January 2019
Take orders
Ring in orders
Accept payments
Bag food
Pass out orders
Counted cash in register drawer to balance register at beginning and end of shift. Sales Representative
Boost Mobile - Prattville, AL
June 2018 to September 2018
Market promotions
Sale phones
Make deposits
Shift Leader
IHOP - Prattville, AL
February 2016 to July 2018
Open and close the store
Make deposits
Count the money in the store
Make sure employees are doing their proper job
Serve tables
Cook, if needed
Cash out customers
Restaurant Hostess
Applebee's - Prattville, AL
June 2015 to February 2016
Greet customers
Seat customers
Clean tables
Get drink orders if needed
Sweep the floor
Cashier
Wendy's - Prattville, AL
October 2014 to June 2015
Greet customers
Take orders
Ring in order
Hand food
Clean lobby
Education
None
Prattville High School - Prattville, AL
August 2014 to September 2016
Skills
• Sales (6 years)
• Training (3 years)
• Server (4 years)
• POS (6 years)
• Management Experience (4 years)
• Cash handling expert (6 years)
• Basic math skills (10+ years)
• Multi-tasking ability (10+ years)
• Knowledge of Technology (10+ years)
• Marketing understanding (1 year)
• Great communication skills (10+ years)
• Inside Sales (Less than 1 year)
• Retail Sales (6 years)
• Guest Relations Experience (6 years)
• Upselling (2 years)
• Cash handling (6 years)
• Delivery Driver Experience (Less than 1 year)
• Microsoft Excel (10+ years)
• Communication skills (10+ years)
• Windows
• Computer skills
• Typing
• Manufacturing
• Assembly
• Pricing
• Merchandising
• Customer Service (6 years)
• Computer literacy
• Shift Management
• Restaurant Experience
Languages
• English - Expert
Certifications and Licenses
Food Handler Certification
Assessments
Sales Skills: Influence & Negotiation — Proficient May 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Proficient
Verbal Communication — Proficient
May 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient
English Communication Skills: Typing — Completed
May 2019
Transcribing text using a standard keyboard
Full results: Completed
Marketing — Completed
May 2019
Measures a candidate's ability to understand your target audience and how to best communicate with them.
Full results: Completed
Customer Focus & Orientation — Completed
May 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Completed
Data Entry — Highly Proficient
February 2020
Entering data quickly and accurately
Full results: Highly Proficient
CRM Skills with Salesforce — Proficient
February 2020
Knowledge of Salesforce objects, fields, and processes. Full results: Proficient
Social Media — Highly Proficient
February 2020
Creating content, communicating online, and building a brand's reputation. Full results: Highly Proficient
Customer Service Fit — Proficient
March 2020
Assesses personality traits that result in high-quality customer service. Full results: Proficient
Sales Skills — Proficient
November 2020
Influencing and negotiating with customers
Full results: Proficient
Retail customer service — Proficient
October 2021
Comprehending and responding to retail customer needs Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate