Medical Billing Support Representative

MARGARET BAILEY, Certified Coding Assoc.

Northwood, NH 03261 603-***-****

********@*****.***

Professional Summary

Service-oriented professional with extensive background in the customer service field. Core Competencies include daily billing of electronic claims, problem solving, ability to handle several tasks, as well as excellent communication and time management skills. Currently certified as a Coding Associate through Ahima.

Skills

Great typing skills.

Motivated to work within a team atmosphere.

Insurance denials and rebilling

Able to multi-task efficiently

Posting of self-pay, insurance payments daily.

Strong attention to detail.

Medical Billing and Coding experience.

Works well under pressure

Work History

Accounts Receivable Coordinator, 08/2021-Current

Concord Orthopaedics – Concord, NH

Posting all patients checks and Insurance checks

Posting all Credit Card transactions

Balancing all transactions for the day/Preparing deposit for bank run

Answering patient’s questions regarding their bills

Preparing accounts for third party collections

Preparing month end reports for Department Heads

Time management of tasks for the day

Surgical Orthopedic Coder, (Left due to not enough experience) 03/22/2021-05/26/2021

Sports Medicine Atlantic Orthopedics – Portsmouth, NH

● Surgical Coding for day before surgeries

● Entering surgical charges into CHMB

● Collecting all Mail and sorting billing documents and checks

● Post all self-payments to CHMB

● Have all checks balanced and ready for deposit

● Some experience with AllScripts program.

● Post all Insurance Company payments to AllScripts

Patient Service Representative, (Left due to COVID-19 related problem)08/2020 to 11/2020

Lamprey Health Care –Newmarket, NH

Managed heavy call volume professionally.

Schedule appointments.

Performed prescription renewals.

Print Laboratory testing for patients.

Process Referrals

Make specialty appointments for patients

Return calls left on specialty lines for patient

Was able to work under pressure

Able to multi-task several things at once

Used the Centricty EMR program

Insurance Verification Specialist,(Left due to COVID-19 related problem) 02/2020 to 06/2020

CBS Medical Billing – Exeter, NH

Billing support representative

Verification of insurances for claims.

Phone calls with other insurances.

Excellent phone etiquette.

Increased my productivity of claims.

Maintained strong knowledge of basic medical terminology to better understand services and procedures.

Used several Insurance portals to obtain verifications

Have experience with Medicare/Medicaid

Experience with DME verifications

Schooling:

● DeVry University

Major: Medical Billing and Coding GPA 3.81

Current Procedural Coding I, II

Health Insurance and Reimbursement

● Manchester Community College

Major: Accounting and Management

Introduction to Accounting and Financial Reporting I, II

Cost Accounting I

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