CIRRICULUM VITAE

CELESTIAL TANIEL JACOBS

Address: *** ****** ********, ***********, ******** West, 0183

Contact number: 076*******

E-mail: adtv2q@r.postjobfree.com

EXPERIENCE AND EMPLOYMENT BACKGROUND

Medicharge Bureau Services

Bureau Administrative Officer

6th January 2014 to present

Accurate capturing of fixed data

Accurate and timeous capturing of claims

Submissions of claims

Reconciliation of receipts and payments

Registering new bureau practitioners on Medical aid websites

Obtaining funder remittances in regular basis from scheme websites

Sending of monthly statements

Regular follow up with on outstanding balances

Effective management of each allocated practice’s age analysis to limit bad debt to within acceptable norms of maximum of 5% of turnover +60 days

Ensure all practice policies and procedures are maintained and adhered to

Handling of telephonic and e-mail account enquiries from patients, practices and funds

Provide relevant and constant feedback (as per requirement of each practice) to each practice via system notes, e-mails and telephone calls

Reference:

Miss Zinhle Mvelase

Manager

Contact no: 012-***-****

Mediclinic Heart Hospital (PTA)

Debtors Clerk

1st April 2011 to 3rd January 2014

Manage petty cash at Reception

Daily banking

Bankstatement administration processing all payments (private and medical aid)

Ensure all payments are processed accordingly

Process all refunds and reversals

Monitor refunds requested and follow up on queries

Cash book administration

Processing journals and receipts

Reconciliations

Enusre filing systems are in place (labelling, indexing and storage)

Issuing of patient files and retrieval

Ensure all patient documentation is up to date and filed

Managing all incoming and outgoing mail

Manage access system

Manage all Military accounts (submissions and queries)

Compile Late Chargers Report and distribution

Other adhoc duties:

Case Management

Capture clinical data and send to relevant medical aid

Read medical aids faxes received and capture information on the system

Financial

Process requisitions and purchase orders in absence of financial officer

Telephonist

30 Sept 2010 – 31 March 2011

Answering the phone accurately, quickly and professionally and transferring clients through to the relevant department

Taking messages and distributing the to the relevant department

Ensuring switchboard is attended to at all times

Check hospital account render list for accounts to be sent via post

Print all hospital accounts and send via post to relevant medical aid

Daily capturing of comments by patients i.e. capturing of all complaints and compliments and then forwarding the reports to the Management department.

Reception Administrator (Temping)

28 February 2011 – 31 March 2012

Pre-adm admissions

Clinical codes are (ICD/CPT/CDT codes) allocated

Ensure patients are informed of documentation required and relevant financial aspects for admission

Ensure patients are admitted as per procedure

Relevant admission documents are obtained, processed and filed as per specifications

Relevant financial information is provided to the patient

Ensure patient is informed of relevant hospital policy (e.g. telephone usage, visiting hours)

Ensure valuables/fire arms are receipted and secured as per procedure

Bed changes processed

Ensure petty cash and earphones are counted and recorded

Ensure receipts are processed

Ensure payments are received and secured

Ensure payment details are narrated on the relevant account

Patients are discharged as per procedure

Outstanding patient information is obtained

Discharges records are completed and processed

Answering the phone accurately, quickly and professionally and transferring clients through to relevant department

Provide family members / visitors with relevant information

Communicating with medical aid to ensure patient has authorization for hospitalization

Auditing of admission files

Reference:

Mrs. A Michel

Patient Administration Supervisor

Contact no: 012-***-****

COHSASA (Accreditation) Project

Project Administrator

01 June 2010 to 31 March 2012

Researched all policies and procedures on the Mediclinic Intranet

Created an Index for each policy and procedure file placing all in relevant departments

Created policy and procedure files for each department

Set up spreadsheets for each department

Set up questionnaires to test policy and procedure knowledge

Capture each policy and procedure taught and tested per department / unit

Update all policies and procedures as they are reviewed and revised

Update index spreadsheets as policies and procedures are reviewed and revised

Ensure all files has the relevant updated indexes, policies and procedure

Reference:

Ms. Lisa Gwilym

COHSASA Project Manager

Contact no: 012-***-****

Medical Office Receptionist

30 September 2010 – 22 March 2011

Greeting the clients/ patients, answering phone calls

Taking messages and distributing them to the relevant doctors

Schedule appointments according to doctors diary

Confirming appointments

Attending to patients when they arrive to see a doctor

Open medical files

Ensuring patients having relevant documentation before consultation

Ensure all documentation copied

Filling medical records

Communicating with labs to receive test results in a timely fashion

Communicating with medical aid to ensure patient has authorization for consultation

Scheduling follow up appointments

Ensure that the office is stocked with suppliers and running efficiently

Ensure their offices are neat and tidy at all times.

Management Secretary

08 February 2010 – May 2010

Attending to the telephone etiquette and principles

Taking messages and distributing them to the relevant mangers

Diaries are organized and updated as per requirement set by relevant mangers

Meetings are scheduled and co-ordinated with all attendees and meetings rooms (e.g boardroom and lecture room) scheduler updated as per procedure

Organising the venue and catering arrangements for meetings/lunches/functions and other events are co-ordinated as per guidelines set

Ensuring the refreshments is timeously arranged for visitors and meetings

Ensuring that the meeting rooms are neat and orderly before and after meetings

Ensuring that Technical problems are addressed or referred to the relevant parties on the Job Card system as per procedure

Ordering stationery and other consumables as needed by department

Updating of monthly specialist call list and the hospital telephone list

Typing the minutes of meetings that were held, typing and distributing of memorandums, typing letters and documents for the Management department

Operate office equipment

Set up and maintain filling systems

Controller Theatre Dispensary

02 Nov 2009 - 19 Nov 2010

Theatre billing process/Charge Sheets managed as per charge sheet protocol

Ensuring charge sheets are printed accordingly and distributed

Ordering of consignment stock

Filling of invoices

Urgent and outstanding orders are managed daily as per procedure for theatre

Stock distribution is managed as per procedure

Consumables usage is manage in co-ordination with nursing

Doctors/Theatre specific product needs are determined and communicated with Pharmacy Manager

Actual stock is received, checked against invoices and delivery notes details

Reference:

Mr. Jonathan Ericksen

Human Resources Officer (Former)

Contact no: 076-***-****

Orient Fusion Restaurant (JHB)

Waitress

05 August 2009 – 01 November 2009

Check with customers to ensure that they are enjoying their meals and take appropriate action to correct any complaints or requests

Escort customers to their tables

Prepare a bill that is itemized and includes the total meal costs and sales taxes

Talk about the menu to patrons and answer all questions about menu items

Serve ordered items to customers

Chill bottles of wine

Describe and recommend wines to customers

Bring wine bottles to tables with the appropriate glasses per the wine selection and pour the wines for customers

Take reservations

Ensuring tables are set accordingly

Ensuring tables, floors and restrooms are neat and tidy

Reference:

Mrs. Ellen Tan

Owner

Contact no: 082-***-****

Spitz Shoes (P.E)

24 April 2007 – 27 November 2007

Sales Consultant

Making sales and maintaining target

Describe and recommend shoes to customers

Ensure customers are comfortable

Cashier

Attending to telephonic enquiries

Filling invoices

Ordering of stock

Daily stock taking

Ensuring store is neat and order

Reference:

Ms. Yayi Xashimba

Assistant Manageress

Contact no: 041-***-****

Hi-Fi Corporation (P.E)

13 November 2006 – 13 January 2007

Receptionist

Attending to telephonic enquiries

Attending to switchboard

Cashier

Reference:

Mrs. Yolanda Pillay

Administrative Manageress

Contact no: 041-***-****

Personal Information

Name (s) : Celestial Taniël

Surname : Jacobs

I.D number : 881***-****-***

Driver’s license : Learners code 10

Marital status : Single

Dependants : None

Nationality : South African

Race : Colored

Language : English, Afrikaans

Health : Excellent

Criminal Offences : None

Educational Qualifications

High School : Bethelsdorp Secondary High

Highest grade passed : Grade 12

Year of completion : 2006

Subjects : English 1st Language HG

Afrikaans 2nd Language HG

Mathematics SG

Accounting HG

Physical Science SG

Biology HG

Other Achievements

2005 : 1st Mathematics

NMMU Mathematics Learner Project

2006 : Prefect

NMMU Mathematics Learner Project

Short- Courses

Instution : CTU Training Solutions

Course Completed : Miscrosoft Office Excel 2007

Contents : Excel Level 1-3

Period : October 2012

Status : In progress

Contact details : Dawn Ngcobo

HRD Consultant/Director CTU Corporate

012-***-****

Institution : P.E College (Dower Campus)

Course completed : Introduction to computers

Contents : Hardware, Windows. Ms Office, Ms Excel

Period : 29 July 2008 – 28 August 2008

Status : Completed

Contact details : 041-***-****

Computer packages : Computer literacy obtained

Ms Windows 97, 98, 2003, 2007

Ms Office, Ms Excel, Ms Outlook

Internet

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