Customer Service Line Worker

Essence McLeod

Medical Administration/ Restaurant Manager/Waitress

Huntsville, AL

****************@****.***

+1-334-***-****

I received a customer service award in 2018 for Waffle King Cafe. I'm very hard-working, and trustworthy!

I believe in treating everyone with respect, and I'm an all-around peoples person. Authorized to work in the US for any employer

Work Experience

Cashier/foodbar line worker

Sacs kitchen - Huntsville, AL

March 2019 to Present

Cashier, food bar line worker, cleaning, prepping, stocking, opening and closing the store. Keyholder/Customer Service

Save-A-Lot - Huntsville, AL

September 2019 to March 2020

• Welcomed customers

• Assisted with customer inquiries

• Helped customers find what they are looking for

• Handled returns and exchanges

• Handled cash and credit transactions

• Counted cash drawers

• Stocked merchandise

Assistant Manager/Waitress

Waffle King Cafe - Ozark, AL

May 2009 to June 2019

Cashier, cook, waitress, scheduling, inventory, depository, and general cleaning.

• Worked at a restaurant

• Handled 15 tables daily

• Took food and drink orders

• Greeted customers

Housekeeper

Ozark Health and Rehabilitation - Ozark, AL

January 2006 to March 2009

• Dusting

• Collecting trash

• Sweeping

• Mopping

• Changing Linen

• Deep cleaning patients rooms

Education

Associate in Medical Administrative Assistant

Georgia Medical Institute - Atlanta, GA

August 2002 to April 2004

Skills

• Organizational Skills

• Customer Service

• Sales

• Server

• fast learner

• training

• POS

• Cooking

• Word

• Microsoft Excel

• Microsoft Office

• Food Service

• Restaurant Management

• Cashiering

• Assistant Manager Experience

• Shift Management

Awards

Customer Service Award

May 2018

Assessments

Retail Cash Handling — Familiar

October 2019

Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Familiar

Customer Focus & Orientation — Proficient

October 2019

Responding to customer situations with sensitivity. Full results: Proficient

Personality: Hard-Working — Expert

October 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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