Jessica Boonthavongkham

Seabeck, WA *****

adtuu5@r.postjobfree.com

+1-951-***-****

Dedicated and detail-oriented Customer Service specialist with two years of experience. Skilled at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. Flexible and goal-oriented team player with expertise in customer service and organizational skills. Dependable self-starter seeking to leverage background into the administrative or clerical assistant role with progressive organization.

Attentive Pet Sitter adept at providing updated status reports to pet owners and delivering attentive care to each animal during owner absences. Well-skilled in providing engaging activity for pets while maintaining a focus on safety and security.

Versatile teachers assistant bringing valuable experience in administrative roles for clerical- related organizations. Possessing uncompromising work ethic, time management, organization and prioritization qualities.

Work Experience

Dog Sitter

Rover.com - Saint Marys, GA

November 2017 to Present

• Ensured pets were fed, bathed, walked and given attention during owners' absence.

• Provided seamless communication to inform pet owners of visits and pet status.

• Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.

• Monitored medication administration as directed by pet owners and vet.

• Performed scheduled walks and activities with outdoor pets.

• Used a catheter on a client's dog that was paralyzed from the waist down through his feet. Kennel Technician

Humane Society of Camden County - Kingsland, GA

August 2019 to October 2019

Make sure the animals are safe and clean and comfortable is the number one priority. Daily tasks include feeding, cleaning, taking the dogs out for exercise time, maintaining cleaning, and serving the public. Take precautions with stray or unfamiliar animals. Give medications to animals on days when medical staff is not on duty.

Teacher Assistant

Paidea Child Development-center - Oakdale, MN

May 2016 to December 2016

MN)

• Assisted teachers with instruction and provided clerical support for diverse needs.

• Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.

• Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.

• Provided feedback on individual actions, behaviors and verbal responses.

• Observed and documented behaviors and actions.

• Developed interesting course plans to meet academic, intellectual and social needs of students.

• Earned positive feedback from parents regarding classroom instruction and student learning success.

• Designed lesson plans focused on age and level-appropriate material.

• Performed student background reviews to develop tailored lessons based on student needs.

• Tracked class attendance and student progress.

• Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.

Cashier Sales Associate

Aldi - Faribault, MN

June 2014 to May 2016

MN)

• Presented a friendly and positive attitude while communicating clearly with customers and colleagues.

• Remained standing for prolonged periods of time, in addition to repeated walking, bending, stretching and occasional lifting up to 50 lbs.

• Liaised with team members throughout the store to promote upkeep efforts.

• Greeted incoming customers and provided personable and knowledgeable service.

• Adhered to top-quality client servicing standards to promote overall satisfaction.

• Maintained flexibility to work a varied schedule that included nights and weekends.

• Processed shipments and maintained organized stock shelves.

• Informed customers about all product lines and services offered by the company.

• Described use and operation of merchandise to customers.

• Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.

• Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.

• Built customer confidence by actively listening to concerns and giving appropriate feedback.

• Kept the showroom clean and maintained neat, orderly product displays.

• Received and processed cash and credit payments for in-store purchases.

• Worked as a team member to provide the highest level of service to customers. Education

Associate of Science in General

South Central College - Mankato, MN

2013

Skills

• Microsoft Word (3 years)

• Microsoft Powerpoint (3 years)

• Pet Sitting

• Animal Care

• Babysitting

Additional Information

SKILLS

• Customer relationship management

• Positive learning process

• Microsoft Powerpoint, Sharepoint, Word, Outlook

• Time management skills

• Training and development

• Excellent communication

• Computer proficient

Contact this candidate