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Customer Service Accounts Receivable

Location:
Washington, DC
Posted:
December 04, 2022

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Resume:

Ellie Clemens

***** **. *****’s Lane Lutherville, Md. 21093

adtuu0@r.postjobfree.com

443-***-****

SUMMARY

Highly organized and detail oriented

Excellent customer service

Proficient in processing accounts receivable, handling collection issues

Proficient in using MS Word and MS Excel, Lotus Notes

Excellent track record of accurately handling financial applications in deadline oriented environments

Experience with monthly general ledger reconciliations

EXPERIENCE

Ellie’s Produce and Snowball Stand, Urbanna, Va.

Owner

Run the business by myself – handled all aspects

May 2022- June 2022

June 2021-October 2021

June 2020-October 2020

June 2019-October 2019

June 2018 -October 2018

Bonnie Plants, Mechanicsville, Va.

Merchandiser – Seasonal

May 2021-June 2021

May 2021-June 2021

Venable, LLP, Baltimore, Md.

October 2016-January 2017

Cash Operations Project Coordinator

Lockbox – A/R Posting

Process write-offs

Unapplied cash – year end clean-up

OFAC – third party payor security check

Miscellaneous duties as assigned

Cash Application

Monthly statement processing

BenefitMall, Towson, Md.

July 2009 - April 2016

Accounts Receivable Collections Coordinator

Collected and managed accounts receivable for past due premium of group health insurance in a very fast past environment

Handled problem accounts and complex situations

Coordinated and advised Carriers of forthcoming payments and communicate effectively with ongoing follow-up

Processed monthly non-payment group terminations (high volume/manual analysis) and report information to numerous Health Care providers

Generated and distributed late lapse reporting to staff and worked closely with the termination department on an ongoing basis

United Concordia HuntValley, Md.

August 1999 - March 2008

Credit & Collections Assistant

Heavy cash application – Lockbox processing

Reconciliation/General Ledger – Process discrepancies

Ensured timeliness and completeness of month end closing

Processed payment adjustments, write offs, refunds

Monitored employee performance

Monitored various databases to ensure quality and control

Handled collection and reinstatements

Handled time/payroll for Accounts Receivable department

Fullerton Supply, Baltimore, Md.

June 1989 – August 1999

Accounts Receivable Clerk/Collections

Process accounts receivable/collection calls

Delivered daily bank deposit

EDUCATION

Joppatowne High School, 1985



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