AMBER THOMAS

512-***-****

adtute@r.postjobfree.com

Summary of Qualifications:

Ability to work in many occupational fields, fast learner, outstanding customer skills, computer knowledge, money handling knowledge and supervisory skills; Gets the job done and very specific when it comes to quality of work product

Work History:

Gila, Austin, Texas

Collections ( 11/2016-06/2018)

Answer incoming calls from customers who owed a debt to a court,dmv,or loan. Taking payments over the phone from customers.

Business Ink, Pflugerville, Texas

QC Ballots (08/2016-10/2016 ) Assignment

Making sure the correct data was on the ballots, also making sure the packets were up to par to send out to clients

American Cancer Society, Austin, Texas

Recruiter (5/2015-10/2015)

Made outbound telephone calls to speak to people and community agencies to join and participate in the breast cancer "Making Strides" walk

Hostgator, Austin, Texas

Customer Service Representative (12/2014-3/2015)

Answered calls for customers, troubleshoot DNS for the account, email troubleshooting, hosting troubleshooting, greeted callers, provided information, transferred calls or took messages as necessary, operated communication systems, such as telephone, switchboard, intercom, two-way radio, or public address, paged individuals to inform them of telephone calls, used paging or interoffice communication, relayed or routed written or verbal messages, placed telephone calls or arranged conference calls as instructed

Elite Marketing, Dallas, Texas

Telemarketing Agent (1/2014-5/2014)

Delivered prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation, contacted businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes, explained products or services and prices, and answered questions from customers, obtained customer information such as name, address, and payment method, and entered orders into computers, recorded names, addresses, purchases, and reactions of prospects contacted

Redcats, El Paso, Texas

Telemarketing Agent (4/2012-6/2012)

Delivered prepared sales talks, read from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation, contacted businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes, explained products or services and prices, and answered questions from customers, obtained customer information such as name, address, and payment method, and entered orders into computers, recorded names, addresses, purchases, and reactions of prospects contacted

Sexy Super Cars, El Paso, Texas

Title Clerk (8/2008-9/2010)

Title Clerk, taking payments, mailing, customer service

Whataburger, Austin, Texas

Cashier (12/2007-1/2008)

Greeted customers entering the establishment, received payment by cash, check, credit cards, vouchers, or automatic debits, issued receipts, refunds, credits, or change due to customers, assisted customers by providing information and resolving their complaints, established or identified prices of goods, services or admission, and tabulated bills using calculators, cash registers, or optical price scanners

Souper Salad, Round Rock, Texas

Waitress/Server (8/2007)

Checked with customers to ensure that they were enjoying their meals and took action to correct any problems, brought the customers their drinks, cleared the tables, removed dishes, silverware and cups from the tables, cleaned the tables, enforced restaurant rules and regulations

Cici's Pizza, Round Rock, Texas

Buffet Server (4/2006)

Wiped tables or seats with dampened cloths or replaced dirty tablecloths, set tables with clean linens, condiments, or other supplies, located items requested by customers, scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning, performed serving, cleaning, or stocking duties in establishments, such as buffet serving lines or dining rooms, to facilitate customer service

Education:

Stony Point High School, Round Rock, Texas

High School Diploma/GED (8/2003-5/2007)

Training:

Ashford University

Healthcare Administration (10/2012)

Computer Skills:

Typing Speed 40 Words Per Minute

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