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Property Manager Customer Service

Location:
Fort Lauderdale, FL
Salary:
35/hour
Posted:
December 04, 2022

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Resume:

DIANA COMAN

adtusy@r.postjobfree.com 954-***-**** Fort Lauderdale, FL 33304

Property Manager adept at overseeing staff and maintenance teams and acting as liaison between residents and board members. Successful background managing large, multi-family complexes of over [Number] units. Exceptional record of maintaining profitability through positive resident relations and cost controls.

• Legal Issue Resolution

• Maintenance Oversight

• Deposits Management

• Operating Cost Tracking

Mar 2017 - Sep 2022

Property Manager

DOCTORS FAMILY/ PRIVATE -

Fort Lauderdale, FLORIDA

Handled tenant complaints promptly and

appropriately, calling in repairmen and other support services.

Followed up on delinquent tenants and coordinated

collection procedures.

Completed final move-out walk-throughs with tenants to identify required repairs.

Maintained original leases and renewal documents in digital and hardcopy format for property

management office.

Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Aug 2018 - Aug 2022

RENTAL AND BUYER SPECIALIST /

ASSOCIATE

KW REALTY - Fort Lauderdale

SCREENING TENANTS AND PRESENTING LEASES TO

LANDLORDS

SHOWING HOMES TO POTENTIAL BUYERS AND HELPING

THROUGH THE PURCHASE PROCESS WITH ALL THE

DOCUMENTATION NEEDED FOR CLOSING

WRITING CONTRACTS AND DEALING WITH TIRTLE

COMPANIES

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Feb 2010 - May 2017

HOUSE KEEPER AND

DRIVER,PERSONAL

ASSISTANT/SHOPER

DR VERNON SECHIEWSKY - Fort

Lauderdale, FLORIDA

Displayed absolute discretion at handling confidential information.

• Coordinated and planned vacations for family.

Maintained appropriate filing of personal and

professional documentation.

• Shopping for the family weekly

• Cleaning their homes weekly

Watching and having homework done with their

teenage

• Cooking weekly and organizing private events

Apr 2006 - Jan 2011

Event Hostess/EVENT PLANNER/

ITALIAN RESTAURANT

BEACH PLACE RESTAURANT -

Fort Lauderdale, Fort

Lauderdale

• Coordinated schedules and timelines for events.

• Managed event logistics and operations.

Managed administrative logistics of events planning, event booking and event promotions.

• Selected and ordered décor and event materials.

Interviewed clients to understand event scopes of

work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.

Collected credit card, cash and gift certificate

payments and dispensed change for cash

transactions.

Mar 2001 - May 2005

HOSPITALITY INDUSTRY

DEL MARE RESTAURANT - Fort

Lauderdale, FLORIDA

Increased customer service ratings significantly

through personable service.

Tracked guest satisfaction surveys to recognize trends and create action plans for improving guest services.

Collaborated with various team members to meet

guests' requests.

Collaborated with maintenance, housekeeping and

security teams to resolve requests and issues efficiently.

Offered appropriate reservation options based on

expected attendees when coordinating events.

Sep 1997 - Dec 2000

HOSPITALITY INDUSTRY

COSTA CROCIERE - GENOVA

/ITALY

Collaborated with various team members to meet

guests' requests.

Collaborated with maintenance, housekeeping and

security teams to resolve requests and issues efficiently.

Used [Software] to record guests' check-ins and

check-outs.

• Secured spa and restaurant reservations by phone and on-site for guests.

Exhibited high energy and professionalism when

dealing with clients and staff.

Provided excellent customer care by responding to

requests, assisting with product selection and handling ordering functions.

Managed timely and effective replacement of

damaged or missing products.

Cross-trained and provided back up for customer

service managers.

Jan 1999

High School Diploma

The International School of Hospitality DENMARC DENMARC Jul 1998

Associate of Applied Science: JURIDIC LAW

UNIVERSITY OF LAW CANTEMIR BUCHAREST ROMANIA

Mar 1988

High School Diploma

High School Of Economics & Finance ROMANIA

• Sales Manager Certificate

• Licensed agent

Family restaurant business business and on grow merchendise bussnise European tours assistant and guide

English

Full Professional

EDUCATION

CERTIFICATIONS

COOKING SKILLS, TOURIST GUIDE

LANGUAGES



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