Jocelyn Smith

Knoxville, TN *****

adtuqx@r.postjobfree.com

865-***-****

Work Experience

Recruiter (Remote)

Dura-Line- Knoxville TN

April 2021- November 2022

• Provided recruiting activities for 4 locations in the United States

• Developed Pre-Screen questionnaire and assessment for suitability of position

• Responded to requests from HR Manager at each site to identify potential employees

• Prepared detailed documentation of each interaction

• Developed campaigns in Social Media to seek employees for all 12 locations

• Provide customer service and guidance to plant staff and candidates

Executive Director

Horse Haven of Tennessee- Knoxville TN

April 2018- December 2020

• Supervised daily running of a $250,000 per year 501c3

• Led 5 employees, recruited, hired, on boarding and maintained all HR functions.

• Responded to requests for service from all 95 Tennessee Counties

• Prepared and maintained payroll on a bi-weekly basis

• Developed and implemented programming for over 140 volunteers

• Sought out funding and prepared submissions of national grants

• Provide customer service and guidance to all employees, volunteers and visitors.

HR Generalist/ Recruiter

Team Technologies Inc - Morristown, TN

February 2017 to October 2017

• Responsible for recruiting functions in a manufacturing environment ((750 employees)

• Maintained all employee relations functions, addressing behavior, attendance, etc.

• Prepared and delivered Job Fairs and recruiting activities

• Monitor, document and deliver Corrective Action.

• Coordinated support services for employees in need

• Continue to engage in development of new trainings and expansion of existing ones

• Provide customer service and guidance to all employers and managers.

Knoxville, HR Generalist/ Recruiter

UP Dish Services

August 2015 to November 2016

• Responsible for all recruiting functions for East Tennessee. (250 employees)

• Prepared and delivered Job Fairs and recruiting activities

• HR Functions, new hire paperwork, background and drug screens.

• Monitor, document and deliver Corrective Action.

• Assist all employees in Benefits enrollment

• Coordinated support services for employees in need

• Continue to engage in development of new trainings and expansion of existing ones

• Assist with filing of Long term and short-term claims

• Password resets

• Developed and delivered New Employee Orientation

• Submit and maintain Workman Compensation claims.

• Provide customer service and guidance to all employers and managers

HR COORDINATOR

Rural Metro Ambulance - Knoxville, TN

January 2014 to August 2015

• Responsible for all WORKDAY activity for operation.

• HR Functions, recruiting, new hire paperwork, background and drug screens.

• Monitor, document and deliver Corrective Action.

• Maintain detailed tracking spreadsheets for FMLA.LOA and W/C statuses.

• Facilitated region wide completion of required HIPPA and other mandatory trainings

• Assist all employees in Benefits enrollment

• Coordinated support services for employees in need

• Continue to engage in development of new trainings and expansion of existing ones

• Assist with filing of Long term and short-term claims

• Password resets

• Submit and maintain Workman’s Compensation claims.

• Provide customer service and guidance to all employers and managers.

HR SERVICES COORDINATOR

Green Mountain Coffee Roasters, Knoxville, TN

June 2013 to January 2014

Responsible for all KRONOS activity (Payroll) for plant

• Employee Relations for safety and personnel incidents

• Support employees seeking Wellness and Energy initiative payouts

• Implemented and maintained file room (Sarbannes Oxley compliance)

• Facilitated internal Educational Benefits program

• Assist all employees in Benefits enrollment

• Coordinated support services for employees in need

• Continue to engage in development of new trainings and expansion of existing ones

CONTINUOUS LEARNING TRAINING COORDINATOR

Green Mountain Coffee Roasters – Knoxville TN

June 2011 to January 2014

Serve as Facilitator for New Employee Orientation

• Assist employees with the completion of required education hours

• Conduct trainings in safety, organization, and company policies

• Ensure all departments are prepared for training opportunities

• Maintain database that documents training of all 930 employees

• Work with all team members to ensure coordination of supplies and space

• Engage in development of new trainings and expansion of existing ones

• Provided follow up for new employees as they progress through new employee stage

• Available to all shifts.

• Developed training when a gap was identified by staff on the production floor

• Participated in GEMBA walks and assessments to improve productivity

• Designed individual plans to support employees who required extra training

CAREER SPECIALIST

Knoxville Knox County CAC, Tennessee Career Center - Knoxville, TN

January 2002 to June 2011

• Career Counsel

• Assist customers in resource center with computers and job search

• Conduct workshops for transitioning felons back into the workforce

• Served as EEO officer for organization

• Maintain a designated caseload of over 100

• Interpret federal regulations in re: Workforce Investment Act (WIA)

• Monitor grades and budget for customers receiving WIA funding

• Work as a team member with Career Specialists and other agencies to assist customer

• Coordinate with other staff to ensure achievement of programmatic goals

• Engage in Job Development activities with area employers

• Designed and Implemented educational programming for re-entry

• Serve as point of contact for large employer and employment activities

• Provide direction and options for those seeking employment

Education

MBA

Southern New Hampshire University - Manchester, NH, 2013

Certificate in Paralegal Studies

Hagerstown Community College - Hagerstown, MD, 2001

BS in Criminal Justice

East Tennessee State University - Johnson City, TN, 1987

Contact this candidate