Ellen Purdy

Cashier

Chilliwack, B.C. • 604-***-****

adtuq5@r.postjobfree.com

Summary

Resourceful and detail-oriented professional with substantial experience in leading customer service. Instrumental in processing accurate POS transactions, including cash/credit purchases or refunds. Track record of identifying customers’ needs and promoting products accordingly. History of providing exceptional customer service and support by answering questions about store policies/concerns and fulfilling requests. Areas of Expertise

Customer Service

Cross-functional Collaboration

Time Management

Transaction Management

Customer Satisfaction & Retention

Retail Sales

Customer Needs Assessment

Process Improvement

Problem Resolution

Professional Experience

Career Gap 2020 – Present

Two Major Surgeries.

Save On Foods, Abbotsford 2017 – 2019

Cashier

Managed transactions using cash registers, while collecting payments form customers. Provided receipts and refunds, as well as handled merchandise returns and exchanges. Maintained optimal levels bags/till tapes stocks to avoid disruptions. Offered safe environment to customers by complying to all safety rules and guidelines. Ensured accurate price of products, identified transactions on balance sheets, and reported senior with any discrepancies. Career Note

Walmart, Chilliwack, B.C.

Greeter/Cashier

Greeted customers on arrival with a friendly and professional attitude. Guided customers on information about products. Utilized cash register to scan items, itemize, and total customers' purchases. Responded to customer queries and direct guests to appropriate sales associates. Delivered exceptional customer service to maximize satisfaction and retention. Additional Experience

Chambermaid, Cariboo Lodge, Clinton B.C.

Education

Graduated Sardis Senoir Secondary School, Sardis

Diploma From Sunny slope Dog Grooming, Surrey B.C. Fraser Valley College, Chilliwack B.C.

Contact this candidate