Mortgage Social Media

SN

SYDNEY NARRON

*************@*****.*** 919-***-**** Beaufort, NC 28516

Customer-focused Loan Officer Assistant with 4 years of experience supporting consumer mortgage loans, including conventional, adjustable-rate, FHA and VA. Key resource to management with exceptional knowledge of mortgage laws and regulations. Dedicated to balancing traditional methods with innovative advances for maximum customer and agency benefit.

Fairway Independent Mortgage

Corporation. NMLS Clayton, NC

Loan Officer Assistant

02/2018 - Current

Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software.

Ordered, prepared and verified documents necessary for loan to close in compliance, on time and without last-minute surprises. Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.

Met with borrowers, took applications, distributed disclosures, ordered and reviewed title commitments and executed detailed follow-up through closing to verify completed requirements.

Maintained up-to-date knowledge and compliance with internal policies and procedures and verified adherence to state and federal laws, rules and regulations affecting loan institutions.

Liaised between borrowers and realtors, title companies and loan company management.

Prepared complete packages to be sent to underwriting with a thorough understanding of each investor's stacking order and shipping. Set and confirmed appointments with clients, realtors and business partners and initiated marketing contact with new leads and realtors. Generated estimates clients requested, sent pre-approval letters to agents and confirmed receipt of verification of employment documentation. Contacted previous clients to verify satisfaction with process and service and to offer additional support and wrote personal thank you notes to clients and listing agents.

Monitored purchase loans for due diligence, financed contingency and closing date expiration and tracked pipeline for refinances. Created, updated and maintained social media and website pages, maintained marketing databases and introduced computerized process to keep in regular contact with borrowers.

Examined and verified information in loan application and closing documents.

Worked with third-party vendors to address and clear loan closing requirements.

Assembled and compiled documents for loan closings. Summary

Experience

Ordered property insurance or mortgage insurance policies to protect against loss on mortgaged property.

Interviewed loan applicants to obtain personal and financial data and assist in completing applications.

Filed and maintained loan records.

Scanned and uploaded loan and related documents into system. Answered questions and advised customers regarding loans and transactions.

Reviewed customer accounts to determine on-time payments and loan terms compliance.

Checked applicant credit, personal references and employment histories. Assembled and compiled title abstracts, insurance forms, loan documents and tax receipts.

Salon Blu Brier Creek Raleigh, NC

Hairstylist

07/2017 - 02/2018

Sanitized workstations and salon equipment to reduce risk of infection. Pursued continuing education and training to stay up to date with new trends and techniques.

Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings. Set up workstation and treatment room with products, equipment and supplies to facilitate services .

Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.

Designed and recommended home hair care regimens and treatments to meet individual customer needs.

Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.

Fostered clean and sanitary work environment to protect customers and staff from infection.

Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.

Collected payment from customers and scheduled next appointments. Trimmed, cut and shaved using clippers, razors and scissors. Kept notes listing preferences and services provided to clients for quick reference.

Treated customers to shampooing and head massage to promote loyalty. Evaluated client's hair and physical features to determine style and cut plans.

Studio 245 Linda Bigness Artist By Design

Clayton, NC

Hairstylist

02/2017 - 06/2017

Sanitized workstations and salon equipment to reduce risk of infection. Pre-booked future appointments to increase repeat business. Pursued continuing education and training to stay up to date with new trends and techniques.

Styled and designed traditional and contemporary hairstyles for men and women daily.

Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.

Selected hair colors, products and services based on customer preference and individually designed hair care plan.

Set up workstation and treatment room with products, equipment and supplies to facilitate services .

Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations. Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.

Recommended hair styles to compliment clients' facial features and coloring.

Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.

Followed updated techniques to color and treat hair and produce consistent results.

Fostered clean and sanitary work environment to protect customers and staff from infection.

Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.

Responded to customer inquiries by phone, email and in person. Proficient in full range of color, cutting, chemical and styling services. Backed up reception desk by answering phones, scheduling appointments and processing payments.

Collected payment from customers and scheduled next appointments. Applied hair color, dye and tints to hair to achieve new looks. Trimmed, cut and shaved using clippers, razors and scissors. Kept notes listing preferences and services provided to clients for quick reference.

Performed preliminary hair consultations on new clients to help decide on new style or color.

Treated customers to shampooing and head massage to promote loyalty. Created hairstyles for formal events, including weddings and proms. Evaluated client's hair and physical features to determine style and cut plans.

Shaved and trimmed mustaches, beards and sideburns. Mitchell Cosmetology College, Inc. Wilson, NC

Cosmetology Degree in Cosmetology Education

01/2017

Corinth Holders High School Wendell, NC

High School Diploma

06/2014

Cape Fear Community College Wilmington, NC

Some College (No Degree) in Business

Education and Training

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