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Customer Service Front Desk

Location:
Las Vegas, NV
Posted:
December 04, 2022

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Resume:

Dindo Venzon Jr

**** ****** **** *** – Las Vegas, Nevada 89139

808-***-**** – adtuje@r.postjobfree.com

EDUCATION

University of Nevada, Las Vegas (UNLV) Las Vegas, NV Bachelor of Science, Hospitality Management August 2022 GPA: 3.5

College of Southern Nevada Las Vegas, NV

Acquired Core Requirements for Transfer 2017-2019

GPA: 3.7

HOSPITALITY EXPERIENCE

Golden Nugget Las Vegas: Las Vegas, NV

Spa Coordinator, Spa & Salon March 2019 – 2021

Provide customer service to guest in directing and assisting them throughout the spa with drinks at a five-star standard.

Book and organize 100’s of reservation times throughout the day using SpaSoft management software.

Sell 100’s of products per week to keep our business running thoroughly. The Orleans Hotel and Casino: Las Vegas, NV

Clerk 2, Front Desk Agent February 2022 – May 2022

Accommodate to every guest with the highest quality of customer service to keep the acknowledgement of the hotels brand still going.

Organize and navigate through 1000’s of reservations per day checking in and out customers from the hotel

Using the programs LMS, Hot SOS, and Safe Lock to solve guest problems and assisting them with almost everything they need.

Enterprise Rent-a-Car: Las Vegas, NV

Intern, Summerlin Branch June 2022 – Present

Ensuring customers receives the best car that suits them with being as safe as possible with payment and protection plans.

Sell and upgrade to customers with protection plans and vehicle upgrades to increase sales for the company.

Maintaining the companys figure with helping every customer into getting a rental vehicle to ensure a safe transportation for themselves. RELATED WORK SKILLS

Food and Beverage Certification

Proficient in Microsoft Office

PowerPoint Essential Certification

Knowledgeable in LMS, Hot SOS, and Safe Lock

ACTIVITIES/ACHIEVEMENTS

CSN Access Award Grant Las Vegas, NV.

Nominated for Employee of the Month Las Vegas, NV.

Awarded for Selling the most retail products in a week Las Vegas, NV.

Volunteered for The Great Aloha Run Honolulu, HI.

Volunteered for Three Square Las Vegas, NV.



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