Jennifer Boyd

Hitchcock, TX *****

adtuib@r.postjobfree.com

+1-979-***-****

Customer Service Representative with 5+ years of experience in serving and hosting the public, face to face & phone Sales & Marketing, and Front Desk/Office Clerk experience. My proven skills and positive attitude have the ability to build and solidify customer relationships, and develop client loyalty. Aiming to use my social perception & communication skills to fill a position in your company. Authorized to work in the US for any employer

Work Experience

Bartender

Murphy's on 6 - Santa Fe, TX

October 2020 to Present

Greet and serve customers, maintain stock, daily housekeeping, cashier, insure customers are having a good time. Requires that I have a Texas Alcohol and Beverage Certification, and a Texas Food Handlers license.

Sales & Marketing

Walkercom Inc - Pearland, TX

January 2019 to January 2020

Phone sales & customer relation, researched customers & businesses, general office clerk, design & print flyers for email marketing, scheduled meetings, receptionist. waitress, Waiters and Waitresses

BB's Tex-Orleans Cafe - Pearland, TX

October 2018 to December 2018

greet and serve customers, set up condiment, beverage and hot tables, clean dinning tables, sweep dining room, serve food & drinks, cash out receipts, make proper change, roll silverware, fill condiment, salt& pepper, sugar and napkin containers.

Product Ambassador, Demonstrators and Product Promoters Milos Tea Company, Inc

June 2017 to August 2018

In store demonstrations, Keep track of inventory & stocking product, public relations with store management and employees, Convention Demonstrations, delivery and promotion of product to schools, independent companies, and public entertainment venues. Lead Hostess

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop - Pearland, TX October 2016 to June 2017

Assign server work station & duties, Greet customers, plan seating & attend to needs, comforts, special request, plan and set up events/parties. Wine demonstrations & samples. Education

High School Diploma

Shadow Mt. High School - Paradise Valley, AZ

May 1988

Skills

• I am a motivated self starter. I enjoy working independently, or with a team. Being Socially Orientated, I'm cooperative, flexible, and motivational. My skills include, but are not limited to: MS Office Suite, Data Entry, 10 Key Calculators, Record Keeping, Analyze & Research, Communication & Social Skills, Interpersonal Skills, Accounting & Budgeting Skills, Scheduling & Planning, Filing Documents/Records, Inventory Management, Product Marketing, clerical office procedures, Principles & processes for providing customer and personal services,

• Communication Skills

• Marketing

• Microsoft Excel

• Retail Sales

• Sales

• Driving

• Telemarketing

• Email Marketing

• Public Relations

• Bartending

• Host/Hostess

• Customer service

• WordPress

• Office Management

• Microsoft Outlook

• Restaurant Experience

• Digital Marketing

• Merchandising

• Microsoft Office

• 10 key typing

Certifications and Licenses

Certificate of Individual Excellence 24.00 CEU

June 2019 to Present

University of Houston "Online and Special Programs". The course included: Career & Goal Planning, Interpersonal & Written Communication, Organization, Problem Solving, Time Management, Stress, Risk & Conflict Management, Financial Skills & Planning, Deductive & Mathematical Reasoning, and Management of Financial and Material Resources. TABC Certified

Bartender License

Food Handler Certification

Assessments

Sales: Influence & Negotiation — Proficient

March 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Marketing — Familiar

March 2020

Understanding a target audience and how to best communicate with them Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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