MARY ANDERSON

**** ****** **** **** *** Coral Springs, Fl. 33071

954-***-****

adtuef@r.postjobfree.com

Accounts Receivable and Credit Specialist - Experienced in fast paced, multi-task office environments. Skilled negotiator who establishes and maintains business and customer relationships while generating revenue. Extensive business to business collection experience with verifiable stats in many commercial industries, consumer collections and all aspects of credit and receivables. Accomplished oral and written communications. Known as a self starter and an enthusiastic team member.

* Microsoft Suite * Quick Books * Great Plains

* Peachtree (Sage) * Oracle Database. * Dun & Bradstreet

Accounts Receivable Collection Specialist

03/2021 - 04/2022 First Data / Fiserv Solutions Boca Raton, Fl

* Collections and customer service on business to business accounts for point-of-sale credit card processing machine leases

* ACH and credit card payments, negotiated settlements, fees and interest

* Collected and maintained merchant accounts with high volume inbound and outbound calls, diversions and reclass of funds, heavy research of various applications, merchant banking fund verification

Collection Specialist

10/2020 - 01/2021 Service Finance LLC Boca Raton, Fl

*Collections and customer service on a high volume consumer portfolio consisting of levels of home improvement loans

*Processed ACH payments, negotiated settlements and interest, addressed billing and customer relations questions

Collections and Credit Specialist

02/2017 - 5/2020 Medical Staffing Network Boca Raton, Fl

*Initial inhouse temporary position starting 2/2017 - Hired full time with Medical Staffing Network 5/2017

*Collected on a business to business portfolio of $7M consisting of perdiem and travel medical staffing personnel

* Assisted in credit analyzing and limit determination as well as credit hold/release decisions

*Held bi-weekly meetings with regional branch managers to discuss account payment issues and resolution

*Produced a bi-weekly over 60 day Excel report for upper management and one on one portfolio collection metrics review

*Maintained the aging with monthly adjustments, rebills, credit/debit application, unappled cash, short pay research

*Contributed to award of quarterly group bonus determined by overall cash collections, lowering of the DSO and over 60 AR

Accounts Receivable Analyst

11/2014 - 01/2017 Unify, Inc. Boca Raton, Fl

*Initial contracting position with Superior Technical Services starting 11/2014 - Hired full time with Unify 6/2015

*Business collection portfolio of $12M for a global telecommunications company consisting of military, government, education, enterprise accounts

*Research, analyzing, resolution of account AR issues ie; billing, purchase orders, returns, accounting disputes

*Liaison between clients and all corporate and field sales department

*One of the top monthly cash collectors who consistently received a quarterly bonus for consecutive reduction of DSO and 60 days plus receivables

Accounts Receivable Analyst

10/13 - 10/14 e-Builder Plantation, Fl

*Collected on all company receivables, and produced billing for a private, multi-million dollar construction software company

*Reviewed and invoiced perdiem expense reports, reimbursable receipts and backup

*Processed, executed and set up all new sales deals with customer files, account ledgers and invoicing

*Reviewed, processed and closed new upsells, work orders and addendums.

*Recognized for reducing overall past due receivables to less than 10%

Collector 1 Student Accounts

9/12- 9/13 Anthem Institute (FCC) Ft Lauderdale, Fl

*In House collections of student loan portfolio consisting of more than 1100 nation-wide accounts

*Autonomy to negotiate settlements, adjust interest and offer modified payment plans leading to reduction of loss

*Produced monthly statements, invoices and appropriate dunning letters

*High volume of inbound and outbound calls relating to collection, billing, ledger, and loan accounting issues

*Processed all credit cards, ACH transactions and set up individual auto-draft payments

Litigation Collections Specialist

8/10 - 6/12 JPMorgan Chase Legal Dept Deerfield Beach, Florida

Initially a contracting position with Robert Half Intl from 8/10 - Hired full time with JPMorgan 1/11

*Negotiated with outside counsel, settlement firms and consumers via collection and settlement calls and correspondence

*Worked closely with in-house attorneys for the resolution of collection lawsuits and judgments

*Responsible for negotiating Bench Trials and Mediations Court Calendar with achievement of 50% cancellation of trials due to negotiated settlement resolution with counsel and consumers

*Preparation and monitoring of all Settlement and Stipulation documents as well as Defaulted Court Stips

Accounts Receivable Specialist (Settlements and Contracts)

6/08 - 8/10 Devcon Security Systems Hollywood, Florida

*Negotiated post-collection settlements for cancelled customers going into default

*Collected upon business to business and consumer past due accounts

*Processed all cancellations of client contracts consisting of complex, multi-level sites and services

*Worked with clients on billing and contract issues

Credit and Collections Analyst

3/07 - 4/08 Point Blank Body Armor Pompano Beach, Fl

*Collected on and managed more than a 1000 account business collection portfolio including military, police and fire department contracts as well as business enterprises

*Oversaw daily credit holds and prepared delinquency and sales hold reports

*Evaluated and set business credit lines utilizing Dun & Bradstreet, bank and trade references, sales reports

*Maintained general upkeep of the aging including credits, debits, adjustments, and write-offs

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