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Administration Manager Customer Service

Location:
Fort Wayne, IN
Posted:
December 03, 2022

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Resume:

SHELIA SCHNEIDER

**** ****** ****, **** *****, IN 46818 · 260-***-****

Email · adtuc3@r.postjobfree.com

Background in operations, office management, and customer service with expertise in purchasing, inventory management, and material coordination. Excellent communication skills detail oriented and capable of multi-tasking, with strong organizational skills. Self-directed with the ability to go beyond job description and exceed expectations.

EXPERIENCE

MAY 2022 - PRESENT

REGIONAL CONTROLLER, ONLY ALPHA POOL PRODUCTS

Manage all subsidiary administrator’s accounting and month end closing Oversee the preparation and reliability of customer projects Maintain all banking activities

Responsible for month-end close process and coordinate the closing of the division’s accounting books with Corporate Accounting

Backup to Inventory Control

NOV 2013 – MAY 2022

OFFICE MANANGER/CONTROLLER, API ALLIANCE, INC

OFFICE MANAGE, NORTHERN APEX COPORATION

A/P and A/R

Payroll and HR Responsibilities

Weekly financial reports to management

Prepare all sale orders and customer invoicing

Conduct physical Inventory and management of Inventory Back up buyer, create and maintain Bill of Materials and engineering changes to BOM Create, maintain, and improve work instructions and job processes DEC 2022 – NOV 2013

SERVICE CONTRACT ADMINISTRATION MANAGER/NAVISTAR, INC Administrative support for Service Contract Group

Prepare custom service contracts, legal documents, and manage billing to the customers Review dealer accounts and balance sheets

Develop US, Canadian, and Export extended warranty documents to support pricing. Manage pricing, analyze spreadsheets

2

EDUCATION

MAY 1988

ACCOUNTING, CARROLL HIGH SCHOOL/FORT WAYNE, INDIAN Warranty certifications, excel classes, preventing workplace harassment, ethical code of conduct SKILLS

• Microsoft (Excel, Word, Outlook, Access,

PowerPoint)

• Sage 50 Accounting (formally PeachTree

Accounting)

• NetSuite, Mineral Tree, Stampli, Abacus,

Yaypay, Groove

• QuickBooks



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