Heather Park

Sayre, PA ***** adtubo@r.postjobfree.com

570-***-****

Self-starter with a positive can-do attitude who is driven to learn, improve and succeed. Organized and diligent individual focused on completing tasks quickly and efficiently in an effort to ensure quality.

Highlights

•Decisive leader

•Team building

•Dependable

•Adaptable

•Conflict resolution

•Attention to detail

•Exceptional time management skills

•Long term customer service background

• Performance tracking and evaluation

Work Experience

Bartender

Milltown Inn INC. – Sayre, PA

December 2020 – April 2022

Responsible for making and serving drinks to patrons and ensuring guest satisfaction. Opening and closing the bar and cleaning and stocking. Cooking menu items and ensuring a clean and sanitary kitchen and bar area. Inventory all off food and spirits and ensuring proper par levels. Stocking all wine, spirits, and other beverages. Cleaning up and counting money and opening and closing the cash register. Ensuring accurate money counts both in the cash register, and in the PA skillz gaming banks. Collecting money for the billiards table, gaming machines, and juke box.

Bartender

Sayre American Legion Post 283 – Sayre, PA

May 2019 – January 2021

Responsible for making and serving drinks to members and ensuring member satisfaction. Opening and closing the club and collecting member dues. Member of the executive board responsible for making decisions regarding allocations of funds for the club, as well as for the canteen. Stocking all wine, spirits, and other beverages. Cleaning up and counting money and opening and closing the POS system. Ensuring accurate money counts both in the POS system, and in the PA skillz gaming banks.

Property Manager

Mark Twain Properties - Elmira, NY

October 2087 to May 2019

Responsible for managing 400 apartment units, commercial units, and horse stalls. Collect rent and serve eviction notices. Keep track of lease agreements and rental payments. Fill out work orders and communicate with maintenance to ensure all work orders are completed. Use of Property Management System to track all tenants and payments accurately. Use Microsoft word to draft least agreements and tenant memos. Use Excel spreadsheets to track late payments and evictions.

Executive Housekeeping Manager

Tioga Downs Casino and Resort - Nichols, NY

August 2017 to August 2018

Maintain cleanliness in all areas of hotel and amenities building. Recruit, train, counsel, and terminate staff. Create schedules and assign work to staff. Inventory products and ensure par levels are maintained. Over-see housekeepers, housemen, maintenance engineers, and laundry personnel. Resolve guest concerns in timely and professional manner. Oversee payroll and implement cost control measures for housekeeping department budget. Work with Microsoft office daily to create spread sheets for payroll, budget, inventory, and performance tracking. Report meeting minutes and communicate with other managers via Microsoft word, outlook e-mail, and Property management system.

Microsoft Excel

oCreate spread sheets to track performance using formulas for hours worked and rooms cleaned to determine minutes per room.

oCreate spread sheets to track expenses and budget using formulas to add up expenses spent, and track money left in budget for the month

oCreate spread sheet to track supply inventory orders, losses, and gains using formulas.

Microsoft word

oCreate office memos for staff information

oTrack minutes in management meetings, attach to e-mail.

oCreate flyers for employee functions and holidays.

oCreate memos for guest information.

Outlook E-mail

oSend E-mail with daily shift notes each day.

oAttach documents to keep other managers informed

oCreate groups to send e-mails to specific departments.

oPrint/forward relevant e-mails to specific parties.

Order Selector

CVS distribution center - Waverly, NY July 2016 to August 2017

Select orders using PTL system. Ensure order accuracy and cleanliness of MOD.

Assistant Housekeeping Supervisor

The Riverview Inn - Clarksville, TN

August 2013 to April 2016

Reduced and controlled expenses by improving resource allocation. Recruited and hire 10 new staff in a 6 month time frame. Presented company goals and objectives to new principals. Offered feedback to executive-level management on the effectiveness of strategies and initiatives. Coached and mentored numerous staff members by offering constructive feedback and taking interest in their long-term career growth. Daily use of Microsoft word, excel, and E-mail to report meeting notes and track performance, payroll, and inventory.

Microsoft Excel

oCreate spread sheets to track performance using formulas for hours worked and rooms cleaned to determine minutes per room.

oCreate spread sheets to track expenses and budget using formulas to add up expenses spent, and track money left in budget for the month

oCreate spread sheet to track supply inventory orders, losses, and gains using formulas.

Microsoft word

oCreate office memos for staff information

oTrack minutes in management meetings, attach to e-mail.

oCreate flyers for employee functions and holidays.

oCreate memos for guest information.

Outlook E-mail

oSend E-mail with daily shift notes each day.

oAttach documents to keep other managers informed

oCreate groups to send e-mails to specific departments.

oPrint/forward relevant e-mails to specific parties.

BU-3 (SCW)

Builder

United States Navy - Port Hueneme, CA

August 2005 to February 2009

Facilitated indoctrination courses for new recruits entering battalion, to include creating and sharing power point presentations. Certified in communications as well as multiple individual and crew-serve weapons. Gained government driver's license with endorsements for several vehicles. Specialized in construction and Seabee Combat Warfare. Held secret security clearance.

Power point

oCreate power point presentations for specific indoctrination courses

oPresent power points to attendees at courses

Corporate office assistant

Johnson Truck Lines - Tioga, PA

March 2005 to August 2005

Banking and running errands. Handling petty cash for drivers and keeping track of driver logs, miles, and expense receipts. Filing, answer phones, and general office cleaning.

Skills

Type 80 wpm

Knowledge of Microsoft office, to include,

oWord

oExcel

oPower point

oE-mail

Knowledge of general office equipment to include,

oCopier

oComputer

oprinter

oScanner

oFax machine

oMulti line phone system

General construction knowledge with a focus in carpentry and masonry

Strong math skills

Strong P and E skills

Excellent communication skills to include, oral and written

Additional Information

I am a self-motivated go getter looking for a position with career potential.

Contact this candidate