Calgary, AB T*A,Phone:236-***-****,Email: adtu4y@r.postjobfree.com

PROFESSIONAL SUMMARY:

Dedicated Data Capture and Receptionist, successful in leading customer service with 11 years office/admin experience. Organized and efficient while providing exceptional service to clients.

SKILLS:

Communication and Problem solver.

Document and Records Management

Operating Telephone/ Call Transfers

Team Player with ability to function independently.

Strong Admin

Greeting, Welcoming and Monitoring Visitors.

Computer Proficiency

Billing and Payment Processing

Data Entry

WORK HISTORY:

1.FRONT DESK RECEPTIONIST at Celliers Meds Year 2012 until 2013

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Kept reception area clean and neat to give visitors positive first impression.

Scheduled patient appointments, communicated with clients and updated client records.

Maintained current and accurate medical records for patients.

Keeping the operation room always clean.

Assisting the doctor during operations and attending to patients with massages or handing over medications and giving instructions on how to take them.

Checking on patients by calling them after consultations.

2.DATA CAPTURE at DTI and Statistics South Africa Year 2014

Corrected data entry errors to prevent later issues such as duplication.

Entered client information into databases quickly and with minimal errors.

Receive files and record data for capturing.

Check completeness and correctness of data received.

Capture edited or corrected data on the system.

Provide captured information as and when required.

Reaching daily capturing target.

3.RECEIPTIONIST/Admin AT ZONE CHEMICALS YEAR 2015

Greeting and Welcoming clients

Answering switchboard and transferring calls to relevant stuff.

Placing orders online and in person and processing payments.

Ordering stationary for stuff and printing out receipts

Receiving cash and balancing finance books.

Clients Problem solving

Scheduling appointments and meeting

Data capturing, filling, photocopying, printing and emailing.

Keeping the front desk clean always.

TEACHER year 2016-2022

•Teach students aged 3-55 in groups up to 14 students.

•Planning and delivering lessons to all students.

•Using electronic media and classroom courseware to teach English efficiently and effectively.

•Evaluating student progress and providing ongoing guidance for improvement to both students and their parents.

•Assigning and evaluating out of class exercises.

•Participating in social activities with students organized by the school to encourage oral English proficiency.

• Teaching and doing lesson planning According to the school curriculum.

• Teaching oral English and drama.

• Assisting students whenever they need help with school work.

• Marketing and client service.

EDUCATION:

2005 – High School Certificate (Grade 12)

2005- Call Centre Certificate

2010 - Bachelor of Arts, English Studies

2014- Tefl & Tesl Training certificate (100 hours)

Reference: On Request

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