Nancy Clifford, R.N., B.S.N.
**** ******** *****, *** ****** NM 88007
********@*****.*** 832-***-****
OBJECTIVE:
I am seeking a home health or case manager position. I have 42 years in home health nursing, 32 years in management and enjoy working one-on-one with clients and providing personalized care. My goal is to serve patients to the best of my ability while maintaining a respectful and cooperative relationship with all those I encounter. I am committed to using my passion for nursing and my experience to provide necessary medical care and education in the comfort of their own home or case management setting. EXPERIENCE
12/12 – 03/22 AccentCare, Inc. Texas/California
Clinical Supervisor (remote) 02/20 – 03/22
Remotely directs and manages an efficient clinical service delivery team using applicable principles
Supports the field clinicians in treatment planning, intervention and patient/family education
Ensures coding, quality of care monitoring with value-based principles
Ensures orders and documentation are timely and accurate
Participates and leads clinical case conferences and Quality Assurance and Performance Improvement
(QAPI)
Regional Director of Operations 12/17 – 02/20
Supervises an organization,operational activities for 8 offices in the Northern California, Colorado and Oregon region
Hiring employees for management positions, creating work schedules
Oversees the regional budget and authorized expenditures
Oversees QAPI and Medicare compliance in all branches
Travels as necessary to all branch locations
Executive Director 12/12 – 02/20
Applies advanced knowledge of Medicare compliance and management of office
Oversees, hires and manages staff to assure compliance and adequate staffing for office
.Ensures office is in compliance with annual budget and Medicare regulations
QAPI
Ensures documentation and orders are within compliance
Training and education to new employees
12/11 – 12/12 St. John’s Home Health Care Houston, TX Alternate Administrator/Owner
Responsible for submission of final billing claims to Medicare, including completion of billing audit, submission of final claims to central billing office and acts as liaison between the Corporate Biller and the branch staff
Runs and submits weekly Census and statistical reports
Maintains all employee Activity Reports, Timesheets, Mileage Logs and Expense Reports
Prepares, reviews and approves Accounts Payable for submission to Corporate Office
Monthly Accruals/billing
Manages Petty Cash
Handles all HR issues including reviewing applications and interviewing staff, as well as new hire orientation
Orders supplies and marketing materials
Data entry of all patient notes and OASIS into the system
Send 485’s/Orders to Doctors and keep track of their status; resend any outstanding orders for signature
Maintains staff schedules and confirms that all patients’ visits were completed by appropriate staff
Intake Coordinator
Hires and maintains adequate staff to support census
Patient care
04/08 – 12/11 Girling Health Care Houston, TX
Administrator
Applies advanced knowledge of Medicare compliance and management of office
Oversees, hires and manages staff to assure compliance and adequate staffing for office
Ensures office is in compliance with annual budget and Medicare regulations
QAPI
Ensures documentation and orders are within compliance.
Training and education to new employees
Nancy Clifford, R.N., B.S.N.
1337 Saltillo Place, Las Cruces NM 88007
********@*****.*** 832-***-****
Travels to assigned offices as necessary (multi-state) PREVIOUS EMPLOYMENT
2006 - 2008 Encompass Home Health Houston, TX
Administrator/Director of Nursing
2004 - 2006 Texas Home Health Houston, TX
Regional Quality Manager/Executive Director
1980 - 2004 Various positions within healthcare field
Neonatal ICU
Nursery
Pediatrics
Skilled Nursing Facility
Nursing Home
Ophthalmology
EDUCATION
1980 University of Texas Health Science Center Houston, TX Bachelor of Science, Nursing
CERTIFICATIONS
California State Registered Nurse, License Expires Oct 2023 Texas State Registered Nurse, License Expires Sept 2023 Leadership Management