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Customer Service Sales Catholic Cemeteries of Long Island

Location:
Rockville Centre, NY, 11570
Posted:
December 02, 2022

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Resume:

JENNIFER WOLL TORRE

** ****** ****, *** **** Park, NY 11040 516-***-**** adtts6@r.postjobfree.com

SUMMARY

Accomplished C-Suite Executive Assistant with experience in providing concierge-level customer service, maintaining office operations, and ensuring compliance across various industries. Demonstrated expertise in financial services, sales, project development, vendor relations, fundraising, travel, and employee training.

PROFESSIONAL EXPERIENCE

Executive Medical Secretary May 2019-present

Cardinal Medical Gas Services Inc., Floral Park, NY

Assisted with all Accounts Payable, Accounts Receivable, Purchase Orders, Invoicing, Payroll, and other professional tasks necessary for smooth office operations.

Edited annual reports and Quarterly Preventative Maintenance Reports for contracted accounts.

Interpreter’s Coordinator February 2018-August 2018

Eiber Translations, Roslyn Heights, NY

Coordinated with law firms, court, reporting agencies, and interpreters to provide on-site interpreting, telephone interpreting, and simultaneous interpreting in an extremely time sensitive and high stress environment with extreme attention to detail for all projects with CEO.

Provided concierge customer service and created assignment requests and calendar reminders to assist Managing Director.

Completed sales receipts through QuickBooks and ran daily reports to confirm all assignments through calendar.

Sales Coordinator 2014-2017

National Association of Professional Women, Garden City, NY

Played an integral role working directly with C-Suite executives onboarding the work-from-home model as the first employee to work the 3/2 flex program, bringing leadership qualities to the team.

Exceeded client membership sales quotas and conversions by presenting products with customized solutions, researching information for candidates within my pipeline, and providing professional presentations.

Mortgage Consultant 2014-2017

Asset Center, Armonk, NY

Analyzed borrower’s financial profile and goals and qualified them for the appropriate lender, loan, term, payment schedule, and lender to meet their mortgage financing needs and qualifications.

Executive Assistant/Mortgage Underwriter 2008-2014

Asset Center, Armonk, NY

Collaborated with the Principle, team, underwriters, loan processors, title companies, bank attorneys, borrower attorneys, and lenders to ensure loans were processed smoothly and closed on time.

Employed best-in-class customer care; served as point-of-contact to resolve escalated issues.

Ensured compliance with the Secure and Fair Enforcement (SAFE) for Mortgage Licensing Act of 2008 for employees.

Assisted Principle and prepared meetings for employees amidst changing mortgage regulations.

Identified new disclosure requirements for each lender and disseminated information to others.

EDUCATION

St. John’s University – Jamaica, NY

Bachelor of Arts, 1994

SKILLS

Microsoft Word, Excel, PowerPoint and Outlook QuickBooks Google Docs CRM ACT Training



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