Data Entry Service Representative

Renee Steiner

*** *** ****** **., ***********, PA, 18083 **************@****.***

610-***-**** 610-***-**** cell

Summary of Qualifications

• Experience in customer service, clerical work, and responsibilities

• Flexible team player who is able to excel and adapt when situations or expectations change

• Detail oriented worker with experience in technology and typical office equipment Education

High School Diploma 1980

Nazareth Area High School

Data Processing Certificate 1980

Easton Area Vocational Technical School

Experience

MCS Incorporated

Warehouse/Distribution Coordinator 2021 – present

• Maintain daily Warehouse schedule

• Print labels, pick sheets, and bills of lading for daily shipping

• Process and complete pick sheets of tasks done

• Enter and track employee time sheets

` Joshua Tree

Customer Service Representative 2020 – 2021

• Process production slips

• Enter new customer information

• Handle and resolve complaints

• Schedule routes for techs

• Print invoices and mail

Quality Carriers 2019 - 2020

Customer Service Representative/Dispatcher

• Enter service calls to dispatch

• Maintain driver’s attendance report

• Copy/scan bills of lading

Agentis and Mr. Rooter Plumbing 2012 - 2019

Customer Service Representative

• First line of response to customer needs

• Collection, organization, and calculation of checks and cash

• Create excel spreadsheets for data entry of invoices, client contacts, and service history

• Cross training to help provide team support

• Process complaints

Menlo World Wide Distribution 2009 - 2010

Office Clerk

• Spreadsheet data entry of material on incoming and outgoing truckloads

• Listened and responded to customer needs and concerns Victaulic 1987-2008

Warehouse Administrator

• AS400 and Excel data entry of outbound shipping orders

• Organized branch truckload shipments to individual branches around the country

• Communicated and coordinated receiving and tracking of shipments

• Scheduled LTL and TL shipments with carriers

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