**** ***** *** #***

Santa Monica, CA *****

310-***-****

adttrz@r.postjobfree.com

Experience

Corina Castro, RN BSN, PHN, MBA, MHSc

****-******* ********** ********** ** Public Health, County of Los Angeles Los Angeles, CA

Health Facilities Inspection Division, Skilled Nursing Facilities (SNF)

Disease Control Outbreak Management Branch Nursing Administration

Health Facilities Evaluator Nurse/Public Health Nurse/Outbreak Investigator Registered Nurse

Conducted skilled nursing facility inspections including re-licensing, complaint, facility-reported incident, and Coronavirus (COVID-19) infection prevention and control surveys, to assess compliance with regulatory and legal mandates relating to patient health, safety and quality of care.

Audited all areas of patient care services and standards of practice to determine actual or potential patient risk and adverse outcomes through direct observations, interviews, and medical record reviews.

Evaluated the adequacy, scope, competency, and training of facility nursing personnel and other ancillary staff.

Performed reviews and critical analyses of incident reports and investigations submitted by facilities to assess for timeliness, appropriateness, and thoroughness based on facility policies and governmental regulations and mandates.

Reviewed the accuracy and completeness of medical record documentation for quality assurance and continuity of care.

Evaluated the ability of facility administrators to operate a skilled nursing facility effectively and efficiently.

Evaluated the ability of infection preventionist nurses to develop and implement sound infection prevention and control principles and practices to reduce the transmission, incidence and mortality of communicable and infectious diseases.

Acted as a liaison to medical consultants preparing and evaluating reports where an in-depth analysis by an expert was necessary to determine facility compliance and adverse patient outcomes.

Analyzed survey data and recommended approval or disapproval of facility license and certification compliance in accordance with regulatory and legal mandates.

Established rapport and provided guidance, recommendations, and enforcement to facility administrators, nurses, and ancillary staff regarding deficiencies, professional standards of practice, interpretation of regulations and legal mandates, and use of the fair and just culture model and root cause analyses when enacting preventive or corrective actions to achieve satisfactory outcomes and facility staff and patient safety.

Issued citations subject to civil penalties in accordance with appropriate statutory and regulatory provisions.

Reviewed and accepted plans of correction to ensure compliance with governmental laws and regulations.

Conducted follow up visits to verify enacted corrective actions.

Provided training and mentorship to Health Facilities Evaluator Nurses (HFENs) and Nurse Trainees, which aided in the retention of HFENs and assisted in meeting the department’s deadlines.

Quality Peer Review and Quality Assurance/Assessment/Quality Improvement of completed investigations and surveys.

Utilized department and computer applications using Long-Term Care Survey Pathways (LTCSP), Automated Survey Process Environment (ASPEN), ASPEN Central Office (ACO), and Risk and Safety Solutions (RSS) programs.

Provided professional nursing services and case management to assigned patients and their contacts.

Provided timely patient interventions and prioritization of all work assignments.

Conducted Coronavirus (COVID-19) outbreak investigations, Monkeypox and Ebola telephonic triage, case management, and contact tracing.

Excelled in a multi-disciplinary team environment.

Utilized established standards of practice (SOP), nursing knowledge, and agency policies and procedures.

Assessed and monitored assigned patients’ healthcare needs and priorities using appropriate assessment and monitoring tools.

Educated and referred patients and their contacts to appropriate resources.

Facilitated a current referral/resource network, and patient follow-up and monitoring system.

Documented accurate and professional medical treatment and interventions for assigned patients and their contacts.

Ensured compliance with all regulations pertaining to patient treatment, care, and record management. (i.e., (The Health Insurance Portability and Accountability Act of 1996 - HIPAA).

Knowledge and computer application utilized in the Department of Public Health (DPH) to include MS Office Suite; Word, Outlook, Excel, PowerPoint, TEAMS, and Integrated Reporting Investigation and Surveillance System (IRIS)

2010-2018 Sunny Days/Mayfair/Good Life ADHC Los Angeles, CA

Adult Day Health Care RN/Program Director

Provided exceptional program management, nursing care and customer service to 70-240 patients within a 6-hour shift.

Provided case management to patients, utilizing initial assessments, reassessments and quarterlies to develop, implement, and evaluate individual care plans for each patient’s intake and continuance to the program.

Monitored/assessed, reported and documented changes in health condition, level of consciousness, mood, and other needs relevant to the patients and provided referral to the multi-disciplinary team and appropriate departments, as needed.

Served as a liaison between the patients, the patient’s caregivers, health insurance, and medical providers in a timely and effective manner.

Proposed letters of appeal to insurance agencies for patient approval to participate in the program as was medically necessary.

Provided emergency medical care and treatment, monitored vital signs and blood sugar levels, supervised and administered medications, conducted disease screening, health education, and rehabilitation therapy to patients to prevent further health decline and institutionalization.

Advocated for patient safety in their overall and personal care, to include ambulation, feeding, toileting, changing soiled clothing, personal hygiene care as needed, monitoring food and fluid intake, cueing of patients to independently meet their own needs, and all other areas of patient care.

Participated in program planning/activities designed to meet the individual assessment, interests, and physical, mental and psychosocial well-being of each patient.

Maintained patients’ records according to State and Federal regulations.

Developed, updated and revised program guidelines, manuals, policies and education materials.

Planned, developed and conducted staff orientation and in-service training.

Provided patient and family education and interventions, as needed, within a 6-hr shift.

Assisted with medical ICD-9 and ICD-10 coding.

Excelled in a multi-disciplinary team environment.

2007-2010 Alternative Home Health Care Sherman Oaks, CA

Psych/Medical Surgical Home Health RN

Provided exceptional customer service, psychiatric and medical treatment to patient in a home setting.

Assisted with Activities of Daily Living, medication administration (p.o. and G-Tube), suctioning and rehabilitation.

Provided patient and family teaching to include crisis intervention within a 12-hr shift.

Excelled in a team environment with behaviorists and patients’ family members.

Scheduled and accompanied patient to and from Doctors’ appointments.

Marketed home health services to prospective patients and nurses.

2008 Centinela Freeman Regional Medical Center Los Angeles, CA

Medical Surgical RN

Provided quality service and medical treatment to patients in a medical setting.

Provided patient teaching and excellent customer service to each patient in a friendly and timely manner within a 12-hr shift.

Excelled in a team environment with multi-disciplinary professionals.

Referred prospective nurses for employment to health care facility.

2008 City of Angels Medical Center Los Angeles, CA

Psych/Medical Surgical RN

Provided quality service and medical treatment to patients in a medical setting.

Provided patient teaching and excellent customer service to each patient in a friendly and timely manner within a 12-hr shift.

Excelled in a team environment with multi-disciplinary professionals.

2004-2012 Blue Medical Day Spa & Laser Touch Medical Clinics Beverly Hills, CA

Aesthetic Laser RN

Provided quality nursing care and treatment to 16-30 patient s within a 10-14 hour shift.

Provided teaching and excellent customer service to each patient in a friendly and timely manner.

Performed laser hair removal (Light Sheer Diode, NDYAG), Titan & Cutera

Marketed and up-sold aesthetic services ranging $75 to $3,000 per treatment.

Recruited and retained more than 340 to 1760 patients and increased revenue (an average of $2,500 to

$6,000 per workday).

Excelled in a team environment with multi-disciplinary professionals.

2004 Nuvo International Laser Skin Centers Los Angeles, CA

Aesthetic Laser Nurse/Regional Nurse Trainer

Developed and provided Aesthetic Laser Nurse and Esthetician orientation, training and certification in the use of the Aurora Syneron IPL, the Delphia microdermabrasion machine and skin care products in the states of California, Washington, Oregon and Nevada.

Developed and implemented Policy and Procedures for the Centers according to State and Federal regulations.

Provided quality service through safe and effective laser hair removal and photorejuvenation treatments to patients using the Aurora Syneron IPL.

Provided 24 hour/7 days a week resource for laser nurses and estheticians.

Recruited and retained more than 480 patients for services and 126 nurses and aestheticians for training and employment.

2003-2004 Global Horizons Manpower, Inc. Los Angeles, CA

Director of Nursing/Nurse Administrator

Developed and managed (Global Nursing) an International Nurse Recruiting and Placement Agency as a U.S. Sponsorship program.

Developed and managed (Horizons Home Health) a Home Health Agency.

Developed and implemented Policy and Procedures for the Centers according to State and Federal regulations.

Maintained liaison and quality service to international nurses, hospitals and home health patients.

Provided 24 hour/7 days a week resource support to local certified nursing assistants, home health nurses and international nurses.

2002-2003 Valencia Dermatology Valencia, CA

Aesthetic Laser RN

Provided quality service and treatment to 16-24 patients within an 8-hour shift.

Performed over 2600 laser procedures (IPL, LHR, VBeam, and SmoothBeam) and over 100 microdermabrasions.

Provided patient teaching and excellent customer service to each patient in a friendly and timely manner.

Excelled in a team environment with multi-disciplinary professionals

2001-2003 Sunshine Adult Day Health Care Van Nuys, CA

Program Director

Supervised a multi-disciplinary staff of 42 persons.

Hired, assigned and reviewed the work of staff, and evaluated employee performance.

Developed and implemented Policy and Procedures according to State and Federal regulations.

Increased census from 106 to 178 patients within two quarters accomplished by ensuring patient safety and quality service.

Resolved 41 licensing re-certification deficiencies by 100% within a period of two weeks.

Conducted weekly in-service training to Center Staff.

Decreased overall operational expenses by 33%.

Reduced staff turnover utilizing the style-flexing management method to meet administration and employee needs.

2001 Glendale Adventist Medical Center Glendale, CA

Neonatal Intensive Care Unit RN

Provided quality nursing care to four pre-mature infants and their families within a 12-hr shift.

Admitted, discharged and educated patients and their families.

Excelled in a team environment with multi-disciplinary professionals.

Education

2009-2010 Natural Healing College Los Angeles, CA

Master of Holistic Science

2001-2003 Keller Graduate School of Management West Hills, CA

Master of Business Administration

1 Concentration in Health Services

1995-1999 Walla Walla University School of Nursing Walla Walla, WA

Bachelor of Science in Nursing, R.N.

Languages

Fluent in the English and Spanish languages

License and Certifications

CA RN License: 570684

CA Public Health Nursing Certificate: 558612

HAI Infection Prevention & Control Providing Recommendations for Action Certificate

Comprehensive and COVID19-Specific Infection Prevention and Control Surveyor Education (SNF)

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