JENNIFER S. BISHARD, RN, BSN

adttq0@r.postjobfree.com Mobile 913-***-**** Parkville, MO 64152 linkedin.com/in/jennifer-bishard/

EXECUTIVE PROFILE

Top-performing, senior-level business development and marketing professional with 10 years of accomplished experience contributing exceptional quotative and qualitative results within each position held. Track record of meeting and exceeding aggressive key performance metric goals via highly effective skills in networking, relationship building, strategic planning, policy development, and marked ability to train and mentor team members. Leverages extensive healthcare education, certification, and background to concurrently advance clinical and business objectives.

VALUE OFFERED

Team Training & Leadership

Marketing & Sales Strategy

New Business Development

Prospecting & Qualifying

Fostering Key Partnerships

Advanced Healthcare Knowledge

Improving Operational Efficiency

Enhancing Client Satisfaction Written & Verbal Communication

Compiling & Analyzing Data

Performance Management

Cross-Functional Collaboration

CAREER HIGHLIGHTS

REFLECTION LIVING OF SHAWNEE, Shawnee, KS, 2019 - Present

Assisted living facility providing daily care, medication management, and collaboration with various care teams.

Transitional Care Director – Sales & Marketing / Co-Owner

Assisted in the ground-up establishment of company as a part owner. Contributed to selection of location, demographic research, and market and competitive analysis. Focus primarily on promoting company offerings to physician offices, rehabilitation communities, home health and hospice organizations, and other senior professionals within the community. Leverage effective networking, social media, event participation, and more to drive new business.

Opened first location at 100% occupancy with an established waiting list for second location, exceeding set-forth goals by 50% despite pandemic-driven market challenges.

Achieved 100% satisfaction rate via third-party survey company.

Built and maintain strong long-term relationships with a multitude of healthcare and rehabilitation providers.

Developed quarterly sales and marketing plans to generate referrals and meet or exceed admission goals.

Trained team members on industry best practices ensuring exceptional and consistent client experience.

SHARON LANE HEALTH & REHABILITATION, Shawnee, KS, 2012-Present

Five-star skilled nursing community serving as an industry leader and example within the rehabilitation community.

Transitional Care Nurse – Sales & Marketing

Hired as a clinical resource assessing incoming patients and identifying company’s ability to successfully meet rehabilitation needs. Evaluate rehospitalization risk and coordinated with Home Health to ensure smooth returns to home for patients. Additionally execute sales and marketing role supporting clinical team in accepting more diverse case types, thus advancing census and bottom-line performance. Collaborate with all members of clinical team including physicians, nurses, therapists, and social workers to ensure optimal experiences for patients and families.

Grew census by an average of 20% year over year via tracking referral sources and implementing effective sales and marketing plans in the short and long term.

Increased admission private pay ration from 10-15% to 25%, the highest ratio in company history.

Collaborated with clinical team to bring CMS rating from a three-star to five-star, accomplished with a critical focus on analyzing clinical data, implementing optimized policies, educating teams, and ensuring follow through.

Served a key role in becoming a preferred partner with St. Luke’s Health System and Advent Health Shawnee Mission hospitals, achieved through gathering clinical data, interviewing hospital admins and on-site inspections.

Currently pursuing initiative to evaluate and collaborate with home health and hospice providers to ensure alignment of values and key metric expectations in support of long-term, mutually beneficial partnerships.

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ACADEMIC BACKGROUND & CERTIFICATION

B.S. in Nursing, UNIVERSITY OF KANSAS SCHOOL OF NURSING

Home Operator License, KANSAS DEPARTMENT OF AGING & DISABILITIES

Licensed Kansas Esthetician

Certified in Advanced Injectables – Botox & Dysport, NATIONAL ADVANCED LASER INSTITUTE

Certified Clinical Laser, Laser Medical Esthetics Essentials, and Intense Light Pulse Light Hair Removal

NATIONAL ADVANCED LASER INSTITUTE

TECHNICAL SKILLS

Windows OS

Microsoft Word, Excel, PowerPoint, Outlook

Point Click Car

Reptrax

Vendormate

PROFESSIONAL AFFILIATION

Member, SIGMA THETA TAU, NATIONAL HONOR SOCIETY FOR NURSES, 1998 - Present

Member, SHAWNEE CHAMBER OF COMMERCE, 2015 - Present

Member, Advent HEALTH SHAWNEE MISSION PREFERRED HEALTH PARTNER, 2016 - Present

Member, KANSAS HEALTHCARE ASSOCIATION/KCAL, 2019 - Present

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