Brenda Sotolongo Neil

Senior Mortgage Underwriter

adttol@r.postjobfree.com • 720-***-****

LinkedIn URL • Littleton, Colorado, 80125

Summary

Extremely accomplished and career-focused professional with comprehensive experience in managing FHA / VA / Conventional / USDA mortgage operations and delivering maximum business efficiency. Proficient in ensuring compliance with bank’s credit policies and demonstrating optimal loan presentations. Deft at evaluating and authorizing loan applications as well as documenting approval / rejection reasons effectively. Astute communicator; leveraging robust communication with loan representatives, branch officers, and customers to organize complex loan transactions and provide quality service. Skilled at conveying assessments reports and applications to loan officer for evaluation. Adept at mentoring team members to increase business growth. Capable of forecasting overall credit value and borrower’s ability to repay (ATR) in compliance with mortgage terms.

Areas of Expertise

Credit Management & Analysis

Risk Identification & Prevention

Customer Service & Retention

Application & Loan Processing

Financial Management

Contract Management & Renewals

Complex Issues Resolution

Documentation & Reporting

Mortgage Underwriting

Process Enhancement

Cross-functional Collaboration

Regulatory Compliance

Professional Experience

American Financing Corporation, Location 2014 – 2022

Underwriter, Team Lead

Analyzed submitted loans with keen focus on ensuring compliance of investor, industry overlays, and QM qualifications with standard procedures. Developed and implemented strategies to mitigate non-compliant loans and attain desired outcomes. Worked in Byte system, as well as mentored new underwriters of the company to increase overall productivity and efficiency. Contributed consistently in investor and industry seminars, webinars, and workshops to gain knowledge regarding industrial changes.

●Implemented best practices for the underwriting of VA, FHA, USDA, CHFA, and other Special State Programs (HFA) as well as Conventional loans.

●Evaluated and reviewed appraisal reviews to determine property compliance.

●Ensured business development and personal growth opportunities by collaborating with colleagues.

Rocky Mountain Mortgage Specialists, Inc., Location 2012 – 2014

Underwriter

Performed underwriting operations, including FHA, conventional, and USDA loans to ensure stable workflow. Analyzed submitted loans to deliver compliance of investor, industry overlays, and QM qualifications. Examined appraisal reviews to provide property compliance. Developed investor-friendly strategies with emphasis on mitigating non-compliant loans. Managed operations, including appraisal orders, UCDP, and follow ups on due appraisals while serving as backup for appraisal desk. Developed tools for loan officers and support staff to assist in varying guidelines.

●Administered and closed self-tracked loans.

●Established loan-tracking system for the owner to mitigate investor penalties concerning undelivered loans.

●Recognized for effective work in point, DO / DU, and LP systems.

PMH Financial, Location 2008 – 2012

Asset Manager / Repair Manager for Citi and Fannie Mae / Bank of America

Negotiated offers in compliance with client guidelines with keen focus on ensuring maximum return to seller upon liquidation of asset. Examined and reviewed title and HOA documentation to streamline overall transfer process. Collaborated with agent in maintaining property from inception to completion. Designed monthly objectives as required by Fannie Mae to boost productivity. Developed and implemented repair department’s daily work protocols between asset manager, realtor, contractor, and client to sustain work stability. Collaborated with internal staff to deliver under-contract repairs within allocated time. Administered payment documentation and submission for timely reimbursement to applicable party. Mentored employees to provide repair training procedures. Initiated spreadsheets to track overall repair progression and screened repair procedures during property inspection seminars to convey operational information.

●Delivered recommendations for price reductions based on provided market information.

●Recognized for maintaining smooth communication regarding approvals and ensuring prompt property sales.

●Known for establishing respiratory department for two different lenders

●Known for analyzing overall valuation tools, including BPO, appraisal, and MSRs by formulating marketing plans.

●Resolved field operations, including vandalism, weather related damages, and contract required repairs to achieve optimal efficiency.

●Exceeded defined organizational goals by devising and establishing effective model for repair’s department.

Additional Experience

Processing Center Manager, Home Savings of America (HSOA), Location

Underwriter / Production Coordinator II, National City Mortgage, Location

Underwriter II, First Horizon home Loan Corporation, Location

Education

Associate of Applied Science

Arapahoe Community College, Littleton, Colorado

Professional Training

Direct Endorsement (DE) for FHA loans LAPP/SAR training. For VA designation

Continuing education required by American Financing Corporation., Rocky Mountain Mortgage Specialist, Inc., and

National City Mortgage and First Horizon Home Loan

Certificate of completion from National Lenders Services for Processing.

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