Retail Sales Associate and Customer Service Representative

Leslye C. Milano

Prairieville, LA [225-***-****] [************@*****.***]

Hard working, highly organized, and results-oriented professional with 15+ years of demonstrated critical thinking and public budget experience. Exceptional communicator with ability to network effectively, identify and solve problems efficiently, and promote company or organization brands successfully.

Professional Experience

State of Louisiana, Office of Planning and Budget for the Division of Administration Baton Rouge, LA

State Budget Management Analyst 4 November 2009 - Present

● Serve the Department of Education (K-12th) with an annual operating budget of $5.5 billion and 546 positions, including State Activities, Subgrantee Assistance, Minimum Foundation Program (MFP), and Non-Public Educational Assistance budget units

● Prepare and monitor means of finance revenue streams and expenditures as related to the departmental mission, strategic planning, and current and future goals and program objectives, to achieve quality, accuracy, and accountability

● Demonstrate excellent communication skills in providing testimony for the Governor's executive budget recommendations in meetings before legislative committees and work with the Governor's office policy staff members

● Forecast 5-year expenditure projections for the MFP, analyze and process department budget options and adjustments each month to be heard before the Joint Legislative Committee, and track legislative bills and determine fiscal impact on the state expenses

● Act as a Division of Administration (DOA) representative, a member of the Education Estimating Conference (EEC), a project leader and coordinator for statewide Early Childhood System Integration Budget (ECSIB) reporting, and a contact to help with group-related matters in the absence of a supervisor

● Analyze and approve IT-10 requests for the agency department, as well as engage in various budget-related matters relative to ISIS, SAP, and other DOA databases

Additional Experience

State of Louisiana Program Coordinator and LDH Program Manager 1A, (Supervisor) State of Louisiana Analyst, La KidMed Administrative Support, Ascension Parish Public Schools Substitute Teacher, Service Merchandise Sales Associate, Ascension Parish Sheriff’s Office Detective - Juvenile Division. Our Lady of the Lake Hospital Mental Health Technician

Core Competencies

Analysis (Critical Thinking, Detail-Oriented), Communication (Interpersonal, Verbal, Written), Computers and Technology (Microsoft Excel, Word, and Teams, Zoom), Finances (Budgeting, Financial Analysis), Leadership and Management (Coaching and Mentoring, Organization, Scheduling, Time Management, Training), Relationship Development (Customer Service, Networking, Team Building), Work Ethic (Goal and Deadline Driven, Flexible, Independent, Lifelong Learner, Motivated, Teachable/Coachable, Team Player

Education

Master of Public Administration, Louisiana State University and Agricultural & Mechanical College

Bachelor of Science in Criminal Justice, Louisiana State University and Agricultural & Mechanical College

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