Hattie Gilbert
585-***-**** ***************@*****.***
Medical Office Assistant Qualifications & Skills
●Completed 400+ hours of supervised instructional and hands-on training
to be a medical secretary
●Computer literate in Microsoft Word, Excel and PowerPoint 2013
●Able to assist staff members with maintaining medical records, reports, and charts
●Can type 35 words per minute with precision
●Highly motivated, responsible, and can be counted on to accomplish quality work!
Education & Training Experience
Medical Secretary Certificate Program 09/2016-05/2017
Rochester Educational Opportunity Center (REOC), Rochester, NY
Medical Office Assistant Internship 01/2017-03/2017
Outpatient Department, Rochester Regional Health, Rochester, NY
Duties: Assisting at front desk, labeling documents for scanning, scanning medical records into charts,
faxing and copying
Medical Office Assistant Coursework
●Keyboarding
●Medical Terminology
●Customer Service
●Medical Billing and Coding
●Microsoft Word 2013
●Interpersonal Communications
●Microsoft Excel 2013
●Medical Office Procedures
●Career Development
●Job Search
Work Experience
HomeInstead, Caregiver 06/2021-06/2022
Remind patients to take daily medications
Encourage patients to eat and bath, light housekeeping and laundry
LiDestri Foods, Fairport, NY 09/2020-03/2021
QC Line Technician
Verify product codes and chart recorders, perform required testing of products (raw & finished), recording product specifications
Monitor the filler to ensure weights, labeling, pasteurizer temps are accurate by performing hourly checks
Qualitrol, Fairport, NY
Machine Operator 08/2019-09/2020
Set up and operate assembly equipment, ability to read and comprehend MSDS sheets and standard work instructions
Actively participates in making cell improvements, ability to use various hand and power tools
Rochester Regional Health, Rochester, NY
Access Associate 07/2017-07/2018
Greet patients, check-in and check-out
Schedule follow-up appointments and/or new patient visits, verify health insurance