Sales Associate Service Representative
Resume:
Christian Zonner
Cell: 863-***-**** adttmg@r.postjobfree.com Lakeland, FL.
WORK EXPERIENCE
Pinnacle Central Company, Polk City, FL
March 2021- Present
Parts Sales and Expediting Manager
Responsible for all aspects of marketing, merchandising, and inventory of the parts department to maximize the revenues of the department.
Work with the Equipment Sales Consultants, and Service Manager, to ensure that the Company runs efficiently and effectively and that we are “delighting” the customer.
Developing and coordinating marketing strategy for selling manufactured parts to clients while meeting industry deadline requirements.
Southeastern University, Lakeland, FL June 2016 – February 2021
Student worker from June 2016 – August 2017; Full-time staff August 2017 – February 2021
Admissions Recruiter, Customer Service Representative
Inform prospective students on how to apply to the university and what to do when they are accepted.
Advocate for the university by calling to prospective students about why Southeastern University is a good fit for them.
Assisting prospective students and their parents through the college admissions process while providing positive customer satisfaction.
GEICO, Lakeland, FL January 2015 – December 2015
Billing Technician
Answer customer’s questions about billing while exhibiting empathy and understanding.
Process payment transactions quickly and efficiently for customers with revised policies.
Review policy information with customers, providing exceptional service to all customers.
Pro Image Sports, Lakeland, FL January 2014 – January 2015
Sales Associate
Promote store’s quality products and competitive prices.
Coordinate cash register for customer transactions and counting profit at the end of each work day.
Open and close store as directed by management and operation hours.
EDUCATION
Southeastern University, Lakeland, FL August 2013 – December 2017
Bachelor of Science in Communications
Focus in Journalism
3.5-3.99 GPA
SKILLS
Excellent communication skills (Analytical, Verbal, and Written)
Effective time management and organizational Skills
Proficient in working with a variety of technology products and platforms
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