TN TIFFANY NGUYEN

adttlq@r.postjobfree.com 408-***-**** Milpitas, CA 95035

PROFESSIONAL SUMMARY

Accomplished Supervisor focused on meeting

customer expectations and achieving company

goals. Drives success by directing

high-producing teams while developing lasting

employee rapport. Exceptional knowledge of

cost-reduction methods and streamlining

production processes.

SKILLS Advanced Communication Skills

Leadership Experience

Mathematical Calculation and

Reasoning

Focus and Follow-Through

Analyze Net Sales and Revenue Detailed

Oriented

G Suite

WORK HISTORY Manager in Charge Jamba Juice - Mountain 03/2016 - CURRENT View, CA Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Create successful work schedules for each team member to maintain deadlines and fully staff shifts.

Evaluating employees performance meanwhile coaching and training to improve weak areas.

Handle customer complaints, and resolve issues effectively to exceed customer needs.

Waitress Crawdaddy - Milpitas, CA 08/2019 - 11/2019 Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Used cash registers and credit card machines to cash out customers. Kept server areas clean and stocked to increase efficiency while working tables.

Greeted new customers, discussed specials and took drink orders. Hostess Birk's Restaurant - Santa Clara, CA 11/2018 - 04/2019 Effectively communicated with guest in order to exceed customers satisfaction.

Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.

Answered customer questions about hours, seating and menu information.

Assigned patrons to tables suitable for needs and restaurant section rotation.

EDUCATION California State University - East Bay, Hayward, CA EXPECTED IN 05/2024 Bachelors Degree in Communications : Communications

Mission College, Santa Clara, CA EXPECTED IN 08/2022 Associates Degree in Business : Business Administration

Mission College, Santa Clara, CA EXPECTED IN 05/2022 Associates Degree in Communications : Communications

LANGUAGES Vietnamese and English

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