Tanisha M. King

*** ***** ***

Mclain, MS *****

601-***-****

adttlm@r.postjobfree.com

Professional Summary

Customer service specialist with 20 years of experience who is dedicated and detail-oriented. Forward-thinking strategic manager and leadership professional seeks to apply my background in human resources administration to a progressive organization.

Personable

Reliable

Skills

Interpersonal and written communication

Method implementation

Inventory management

Hardware evaluation

Documentation and reporting Business Development Business Planning

Project management

EDUCATION

American Intercontinental University- Psychology - BBA- Specializing in Health Administration- March 2022 - Current

Psychology - Associate of Applied Science - 2006

Mississippi Gulf Coast CC - Lucedale, MS

Cosmetology Education - Associate of Science - 2002

Pearl River Community College - Poplarville, MS

Greene County High School- Leakesville, MS 2000

WORK HISTORY

Outpatient

Epic- Ambulatory Ate- HMH- CC Frazier

Houston, TX Current- 8/26/2022

Orthopedic Institute

Front desk, check ins and outs

Implementing the new Book-It feature

Implementing all new work arounds for payments, such as co-pay and pre-pay

Creating financial reports for view only purposes.

Outpatient

Epic- Ambulatory ATE- Roper St. Francis

Charleston, SC 8/1/2022-8/5/2022

Urology

Front Desk, outpatient Clinic Orders

Patient list, scheduling with the new Book-It feature

Assist in disconnect work arounds

sign in/sign out, flow sheet, referrals, pt notes

Scanning and document placement,

Assist in reorganizing communication pools for connecting clinics

Epic- Ambulatory ATE- Roper St. Francis

Charleston, SC 8/8/2022-8/12/2022

Breast Surgery

Front Desk, outpatient Clinic Orders

Patient list, sign in/sign out, flow sheet

Referrals, patient note,Copied, logged, and scanned

Outpatient

Epic- Cadence/ Ambulatory ATE-Atrium Health

Charlotte,NC 4/6/2022-4/17/2022

Pediatric Pulmonology

Front Desk, outpatient Clinic Orders

Patient list, sign in/sign out, flow sheet, scanning and document placement

Implemented basic testing features to use on the final product.

Processed several support requests for technical assistance on a wide range of issues related to epic and [Software] received over 2 weeks..

Assisted in the deployment of release fixes by working with the software development team on reported errors and bugs in newly released software.

Copied, logged, and scanned supporting documents before filing everything in the client's files.

Outpatient

Epic- Cadence/Ambulatory

Lubbock,Tx -March 4, 2022-March 18,2022

Obstetrics and gynecology

Front Desk, outpatient Clinic Orders, Patient list, sign in/sign out, flow sheet, Copied, logged, and scanned supporting documents

before filing everything in the client's files.

Owner/Operator - June, 2017 to Present Day

Midas Touch - Mclain, MS

Log all pertinent shift information, Keep sales analysis, audit and balance books, Schedule appointments, and oversee general operations

Inpatient/Outpatient Consultant

Epic - Jersey City, NJ

Clinic Orders, Patient list, sign in/sign out, flow sheet, Implemented basic testing features to use on the final product.

Processed support requests for technical assistance on a wide range of issues related to Epic software.

Assisted in the deployment of release fixes by working with the software development team on reported errors and bugs in newly released software. Copied, logged, and scanned supporting documents before filing everything in the client's files.

Epic Ambulatory Consultant

Epic - Kalamazoo, MI - January, 2021 to February, 2021

Ambulatory, Cadence, check in, check out, registration, coverage information, adding guarantor, schedule appointments, patient follow ups, link orders to appointments, DAR, verify coverage, checklist, labels, Apt notes

Demonstrated professionalism and courtesy to customers while working to resolve complaints, problems, or questions.

Inpatient Consultant

Epic - Mobile, AL - October, 2020 to November, 2020

Inpatient, grand central, bed management, bed request, bed replacement, transfer, bed reservation, bed block,

nurse documentation and provider support, geriatrics, palliative care, medicine, care compass patient list,

eMar documents, PM conversation, dynamic documentation, discharge, transfer, admission orders

Ambulatory

Cerner- New orleans, LA - May 2020

Ambulatory, Pulmonary Chief complaint, Problem List, Diagnosis, Orders,

Progress Notes, Charges, Message Center, Proxy, Pools, Rx Renewals,

Telephone Encounters, Scanning

Ambulatory Consultant

Cerner- New Orleans, LA- March 2020

Ambulatory, Family Practice, Ambulatory, Pulmonary

Chief complaint, Problem List, Diagnosis,

Orders, Progress Notes, Charges,

Message Center, Proxy, Pools, Rx Renewals,

Telephone Encounters, Scanning

Inpatient Epic Consultant

Epic - Bronxville, NY - July, 2019 to August, 2019

Copied, logged, and scanned supporting documents before filing everything in the client's files.

Worked closely with System and Software users to provide solutions to operations issues via phone, email, live chat, and web teleconference. Examined departmental documents to determine how they should be distributed and filed.

Epic Ambulatory Consultant

Epic - Raleigh, NC - May, 2019 to May, 2019

Cadence/Ambulatory Sleep Center Apt. Desk, Demographics referrals, check in and check out, registration, guarantor account/ coverage info, provider schedules, flow sheets, vital signs, orders, and notes

Inpatient Epic Consultant

Epic - Manhattan, NYC - March, 2019 to April, 2019

Copied, logged, and scanned supporting documents before filing everything in the client's files

Clinic/Adult Psych, Patient list, MAR, flow sheet, Observation, Admissions and discharge, Orders-care plan, education assessments, Required doc, Rover, scanning, progress notes

Inpatient Epic Consultant

Epic- Jacksonville, FL- October 2018- October 2018

Assisted with document organization and dissemination during acquisitions. Copied, logged, and scanned supporting documents before filing everything in the client's files.Clindoc Surgical ICU Sign in, Pt list, MAR, flow sheet, Intubation Shift request Doc orders

Inpatient Consultant

Meditech - Buffalo, NY - September, 2018 to September, 2018

Providers in-service and other continued education of system users, Syndromic surveillance interface

Immunization interface, Helped nurses complete and activate orders

Collaborated closely with members of the medical staff to develop functional solutions

Inpatient Epic Consultant

Epic - St. Louis, MO - May, 2018 to June, 2018

Clindoc Orders,Acute Medicine, ENT, Flow sheets, eMARS,

Smartphrase, Discharge ticket to ride Patient lists and care plans

Investigated issues in order to identify troubleshooting techniques that would allow for quick resolution.

Administrative Assistant - January, 2016 to March, 2018

George Regional Hospital - Lucedale, MS - January, 2016 to March, 2018

Effectively controlled the release of proprietary and confidential information for general client lists. Coordinated bookkeeping activities such as invoicing and accounts payable in QuickBooks and Lawson. Maintained personnel records and issued notifications of internal opportunities to assist human resources. Communication with customers Assisted program operations by preparing and updating documents, reports, and spreadsheets.

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