D

Karen Dull

540-***-****

adttjw@r.postjobfree.com

Stuarts Draft, VA 24477

SUMMARY

Proactive Transportation Clerk bringing a proven history of success in transportation clerical duties, including shipment monitoring and logistics coordination illustrated across 6 years. Well-versed in managing competing priorities to offer clerical support to transportation managers.

SKILLS

Verbal and Written Communication

Problem-Solving

Detail Oriented

Reservation Confirmation

Documentation and Reporting

Issue Resolution

Data Entry

Customer Service

Customer Documentation Review

Shipment Monitoring

Route Knowledge

Invoice Processing

Shipping Document Creation

Decision Making

Creative Thinking

Relationship Building

Team Leadership

Invoice Preparation

Safety Protocols and Procedures

Microsoft Office

Calm Under Pressure

Team Collaboration

Phone and Email Etiquette

Staff Training

Time Management

Gowning and Gloving Procedures

Patient Bathing

Reception Area Maintenance

Technologically Savvy

Lab Animal Restraint

Diagnostic Testing

Prescription Filling

Equipment Sterilization

Client Education

Sales and Upselling

First Aid

Attention to Detail

Supply Ordering and Restocking

Animal Feed Preparation

Emergency Response

Animal Euthanasia Assistance

Animal Behavioral Changes

Appointment Scheduling

Specimen Collection

Clinical Symptom Monitoring

Post-surgical Monitoring

Equipment Preparation

Proper Animal Restraint

Cleaning and Sanitizing

Immunization Administration

Veterinarian Assistance

Proficient in Avimark, Office 365,

SAP(Logistics software)

Hospital Staff Support

Emergency Room Procedures

Cash Drawer Balancing

Medical Charting

Pet Feeding

Problem Resolution

Problem Identification

Incident Reporting

Patient Discharge

Anesthetic Administration Assistance

Medical Triage

Vital Signs Measurement

Preventive Care

Medical Terminology

Patient Check-Ins

Basic Animal Care

EXPERIENCE

Warehouse Clerk

Lyndhurst, VA

Kenco Logistics/ Jan 2016 to Current

Demonstrated great teamwork skills with staff members involved in production and transport.

Maintained business operations by communicating with coworkers and managers. Monitored work areas for cleanliness and functionality and removed obstacles for safety.

Certified Veterinary Assistant

Waynesboro, VA

Commonwealth Veterinary Clinic/ Mar 2002 to Mar 2017 Monitored animals' recovering from surgery and notified veterinarians of behavioral changes.

Laid out surgical equipment and passed instruments and materials to veterinarian during surgical procedures.

Administered vaccines to animals and delivered blood and lab results. Restrained and stabilized animals during examination and treatment to prevent injuries.

Organized operating room ahead of procedures and assisted veterinarians during surgeries.

Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.

Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.

Cared for animals in post-operative recovery by closely monitoring vital signs and progress.

Assisted doctors and technicians by soothing upset or frightened animals. Delivered attentive, courteous service to promote overall patron satisfaction. Communicated with veterinarians and staff members to maintain patient flow. Released patients to owners with care directions from veterinary staff. Obtained information and history from clients to maintain medical charts. Documented and tracked treatment activities.

Assisted veterinarians in examining animals.

Addressed healthcare needs of animals by coordinating with veterinarians and following orders.

Helped veterinarians examine animals and identify behavioral changes or clinical symptoms suggesting illness or injury.

Stocked treatment rooms with appropriate supplies, scheduled appointments, answered phones and processed customer payments to boost office efficiency. Documented patient information with precision to maintain records accuracy. Dusted, sprayed and bathed animals to maintain good hygiene and control insect pests.

Educated clients and public on animal health, treatment protocols and general procedures.

Advised animal owners regarding sanitary measures, feeding, general care, medical conditions and treatment options.

Explained disease and condition diagnoses, prognoses and treatment options to pet and animal owners to provide information for decision-making concerning care. Prioritized and accomplished multiple tasks simultaneously to complete projects under pressure.

Provided animal health education to pet owners through community classes and outreach programs.

EDUCATION AND TRAINING

Certification of Veterinary Assistant: Veterinary Medicine Blue Ridge Community College Sep 2003

Weyers Cave, VA

ADDITIONAL INFORMATION

Managed Employees and Lead Reception and Kennel Manager With team and Management support, took a 15 year paper oriented practice paperless Knowledgeable in Kaizen, 6S and warehouse support

Fast Learning

Works well with others in high stress, fast pace enviornments

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