Emily C. Smith

**** ******** **** ******, ** ****0

Mobile: 913-***-**** Email: adttiu@r.postjobfree.com SKILLS SUMMARY

Demonstrated ability to learn quickly, remain versatile and self-motivated to be successful. Excellent ability to work well in high-tempo and ever-changing security workflows. An integral and responsive member of any staff, able to effectively serve organizational needs in a security evidence gathering/processing program and project execution, problem solving and decision-making. Excellent oral and written communication skills with demonstrated interpersonal abilities and proven mission focused team player. Energetic, hard- working achiever with excellent client services/professional services skills. Responsible, reliable, works well in stressful time constraint environments. Committed and steadfast work ethic coupled with high moral standards.

Unquestioned reputation for honesty, integrity, and solid judgement

Situational flexibility and adaptability Strong analytical thinking abilities coupled with attention to detail

Computer literate in Windows 365, Google G Suite and MacOS programs

Security systems (communication and surveillance) EMPLOYMENT HISTORY

Loss Prevention Security Supervisor (Lieutenant) March 2022 – Oct 2022 40+ Hrs/Wk Cedar Fair Amusement Parks Worlds of Fun Kansas City, MO 64161 Supervisor: Aubrey Nelson 816-***-**** Job Description Summary: Responsible for division’s administrative requirements to include scheduling, payroll and hiring activities. Formed collaborative relationships through effective communication across all departments and external partners. Through consistent sound judgement, ably identified problems and provided solutions to upper-level management. Managed a ten-person security team in the execution of daily organizational goals pertaining to park safety and security, and ensured staff accountability for compliance with company governing policies. Led investigations and made case decisions involving internal embezzlement, fraud, theft, missing inventory, employee timecard manipulation and other irregularities. Utilized state-of-the-art video surveillance equipment and software to extract and validate evidence of a crime and documented relevant data in written reports. Leveraged law enforcement training to assist external security force with crowd control, incident de-escalation and accident investigation. Using discretion, charged with evaluation and administrative review of intricate investigations requiring more experienced analysis and decision making. Worked directly with local law enforcement for suspect detention/arrest as required. Qualified as an on duty supervisor. Achievements:

• Administration: Through attention to detail concepts, modernized divisional filing system to improve efficiency and tracking and protect case files and Personally Identifiable Information (PII).

• Training: Played key role in new seasonal employee training curriculum in preparation for park opening day. Instructed critical skills needed to be successful on the loss prevention team; camera use, evidence analysis, report writing, interview techniques; and in-park undercover operations.

• Scheduling: Ably managed employee schedules despite staff shortages. Using expert time management, maintained operations while keeping staff within hourly parameters. Loss Prevention Security Supervisor (Sergeant) July, 2021 – March 2022 40+ Hrs/Wk Cedar Fair Amusement Parks Worlds of Fun Kansas City, MO 64161 Supervisor: Aubrey Nelson 816-***-**** Job Description Summary: Led a ten-person security team in the execution of daily organizational goals, responsible for ensuring all shifts are properly staffed with trained employees, hold staff accountable for compliance with company governing policies. Led investigations and reported cases of internal embezzlement, fraud, theft, missing inventory, employee timecard manipulation and irregularities. Leveraged law enforcement training to assist external security force with crowd control, incident de-escalation and accident investigation. Oversaw evaluation of evidence protocols, and assessment of investigations requiring additional scrutiny; worked directly with local law enforcement for suspect detention/arrest as required. Acted as on duty supervisor. Emily C. Smith

Achievements:

• Surveillance Operations: Trained new staff on embezzlement investigations to include security camera use and data analysis, case documentation, employee questioning, and final case disposition. Recovered over $1,500.00 in revenue.

• Security Patrol: Conducted undercover and open park security patrols to address internal and external threats to protect customers and company interests. Took decisive action in major park disturbance during “Haunt” to de-escalate situation and quickly escorted agitators out of the park.

• Special Events: Led security force operations during key seasonal events that required an enhanced security posture; led security officer for numerous park parade occurrences without incident. Loss Prevention Internal Team Lead (Corporal) May, 2021 – July, 2021 40+ Hrs/Wk Cedar Fair Amusement Parks Worlds of Fun Kansas City, MO 64161 Supervisor: Aubrey Nelson 816-***-**** Job Description Summary: Responsible for administering and planning the day-to-day activities of a four-person team to include providing motivation to achieve organizational goals, coordinate scheduling and organize training, ensure strict adherence to company compliance and regulatory policies. Oversaw investigations related to internal personnel embezzlement, fraud, theft, missing inventory, employee timecard manipulation and irregularities, as well as park guest physical violence incidents and accidents. Assisted senior staff in evaluation, review, and assessment of elevated investigations; collaborate with law enforcement. Security and Loss Prevention (Internship) June, 2020 – September, 2020 40+ Hrs/Wk Cedar Fair Amusement Parks Worlds of Fun Kansas City, MO 64161 Supervisor: Aubrey Nelson 816-***-**** Job Description Summary: Responsible for providing security assessment and direct support to the implementation of procedures for minimizing the loss of merchandise, money, and company assets. Executed plans regarding customer and employee safety, emergency procedures, difficult customers, and lost children on a 235-acre facility. Used specialized equipment to conduct camera surveillance and research on employee theft, embezzlement, cash handling violations, self-audit discrepancies and other illegal activity using state- of-the-art camera equipment. Conducted metal detection operations using a magnetometer and hand-held wand and bag searches. Achievements:

• Surveillance Operations: Performed 300+ hours of camera surveillance documenting over 850 employee violations, ranging from improper cashier procedures, and general company policy violations. Leveraged attention to detail, experience in human behavior observation, conclusions, and in-depth knowledge of company policy to save the organization over $10K in losses, which led to receiving the Cornerstone Award for being the top surveillance officer.

• Drug Testing Specialist: Conducted over 50 drug tests for new employees and random testing for existing staff. All tests followed the proper chain of custody requirements and company procedures to maintain the integrity of the program. Submitted eight detailed reports on positive tests used for employment decision making.

• Training: Received in-depth course and hands-on training in numerous functional areas such as security radio communication procedures and usage (10 code), surveillance database (Avigilon/Exacqvision), search and seizure, metal detection and counterfeit money identification.

ACTIVITIES and LEADERSHIP

Delta Delta Delta, Theta Iota Chapter Manhattan, KS November 2018 – November 2019 Risk Management Chairman

• Recognized by peers as a leader and selected as Risk Management Chairman for sorority house of 120 members.

• Revitalized aging risk management program; authored and implemented sorority’s safety and risk management plan to bring program into compliance with national standards Program recognized by national level leadership as a best practice

• Realized increased safety in event busing program by requiring 100%-member accountability to and from events. Implemented sober monitors program; all events were accident free EDUCATION

Kansas State University Manhattan, KS August, 2017 – May, 2021 Bachelor of Science, Sociology GPA: 3.50