Ramesh Sundaram

(M) +1-973-***-****; Edison, New Jersey 08817

Email: adtt71@r.postjobfree.com Green Card Holder

https://www.linkedin.com/in/ramesh-s-a374792

Professional Snapshot

Seasoned professional with more than 29

years of influential leadership, more than 25

years of work experience in Business

Processes, Process Improvement, Operations,

Business analysis, System implementation,

Digital Transformation & Information

Technology, Program and Project Planning,

Consulting domains in Insurance and ITES;

Process & system implementation of TWO life

insurance companies (AMP Sanmar which

subsequently became Reliance Nippon Life)

and IDBI Federal and (which became Ageas

Federal) and was responsible for designing,

laying and implementation of various core

and supportive system associated with that,

including THREE policy administrative

systems, LIFE 400, Group 400 and Elixir;

surround applications like portals, customer

contact systems, Digital stream applications,

Workflows, MIS system and POS solutions

Having rich experience in directing Insurance

start-ups & business process transformation

resulting in cost reductions, efficiency gains,

agility and competitive advantage.

Senior Business Consultant and lead in a blue

print and fit-gap exercise for an Indonesian

Life & Health insurance company, in the

evaluation process of selecting a Health

insurance admin system

Draw up IT application strategy and drive

strategic IT initiatives aligned towards

organizational strategy; draw up IT

applications annual plan, monitor the

changing trends in the IT application

landscape

Core Competencies overview

Governance skills: Strategic/Tactical

Planning, Project / Program Planning.

Portfolio Management – Leading teams

handling portfolio projects for setting up

Disaster Recovery Planning, BCP, Backup,

Migration Strategies and projects.

IT skills: Service Level Management, Capacity

Management, Service Transition, Change

Management, vendor management, New

system initiatives, BCP, ITSM.

Waterfall & Agile methodology experience:

Leveraged tools like JIRA, for managing agile

epics, stories, tasks and organizational assets.

Wrote business case for migration projects,

with executive summary, benefits, risks, costs

and feasibility. Handled senior C-level

presentations for reporting, organization

processes, business cases and strategic

planning.

Soft skills: Excellent communication and

presentation skills, Team Facilitation,

knowledge sharing, organization wide

training initiatives, Effective steering and

conflict resolution, Problem Solving

Project Management: Generating the project

scope; handling project costing, budgeting &

resource allocation, striking a balance

between the theoretical and pragmatic

project management

Business Analysis, test plan designing,

acceptance testing and release management

Process Management – process designing,

process implementation and continuous

improvement

Application Management: System product

development, and end-to-end SDLC

management (both core and noncore); Cost

control and variance monitoring

Application Testing and Performance

Management: Functional testing, synthetic

monitoring, application/database/ server

monitoring and performance; Test

Management tools

Team Management: Managing team

functions & mentoring based on performance

measurement to ensure efficiency in process

operations and meeting of individual & group

targets.

Organizational Experience

ApMoSys Technologies, as Associate Director From April 2019 Quality Kiosk as Consultant Sept 2017 to Dec 2018

Star union Dai-ichi Life Insurance Company Limited as AVP - Information Technology

Aug 2015 to Sept 2017

Ageas Federal Life Insurance, as DVP – IT, Head Applications & Development (earlier was designated as AVP till March 2013) Jun 2007 to Aug 2015

Reliance Nippon Life Insurance Company Ltd as Senior Manager –IT Jan 2006 to Jun 2007 ICICI Prudential Life Insurance, as a Senior Manager – IT July 2005 to Jan 2006 AMP Sanmar Life Insurance, as Asst. Manager Dec 2001 to Jun 2005 Life Insurance Corporation of India Sept 1993 to Dec 2001 Roles / Projects / assignments

Elixir – core individual life administration

system; implementation of products, AML /

KYC guideline implementation,

Implementation of Service Tax & Advance tax

on premium and commission,

Implementation of Unit Linked guidelines;

Variable universal Life platform in core

system & Payment processing system,

Insurance repository changes

implementation

LIFE / Asia – core individual life

administration system; implementation of

products, AML / KYC guideline

implementation, Implementation of Service

Tax on premium and commission,

Implementation of Unit Linked guidelines,

Regulations on Death claim changes, GST

implementation.

Implementation of Group Asia, for

administration of group life business

Implementation of Producer support system

– Channel Management system from Ebix

software; Agency enrolment, hierarchy

administration, commission and other

payouts, incentive and campaign

management, monitoring target vs

achievements etc.

Implementation of Expense Management

system – Travel and Expenses module

handling reimbursements for staff expenses

towards mobiles / travel spend etc.

Implementation of Testing Centre of

Excellence – Functional and non-functional

testing, regression testing, performance

testing, load testing, etc.

Information Architecture & Planning

Created the 1st Information plan for

Ageas Federal, providing a roadmap for

organizational development, in terms of

processes and systems, over the next 3

years.

Formulated the strategic objectives of

the organization based on inputs from

senior management. Created a

comprehensive projects plan, spanning

over 3 years for realization of the

applications landscape.

Core member in the ‘application evaluation’

workgroup; worked in the exploration and

evaluation of applications for channel

management system, auto underwriting,

claims management system integrating with

the core system, e-statements, MIS and

reporting tools.

LIC of India, Assistant (clerical) to Assistant Admin Officer Sept 1993 to Dec 2001

Worked in all functional departments of

policy administration, which included sales

Back office, New business and

underwriting, policy servicing, claims and

branch accounting

Certifications

Certified ITIL v3 Foundation professional

‘Basic Leadership skills’ certification from

XLRI, Jamshedpur

35 hrs training completed on Project

Management of PMP institute of India,

through Astrowix and Knowledge Woods

consulting, Mumbai

PM training (4 days) by IIL (International

Institute of Learning) on Project Management

methodologies and practice

Project Management training (2 days) by ESI

International on ‘how to manage project’

LinkedIn Certifications on Agile foundation,

Six Sigma fundamentals

Academia

Fellow member from the Insurance

Institute of India (F.I.I.I)

Post Graduate Diploma in General and

Financial Management from IGNOU

Associate Company Secretaryship (A.C.S.)

B.A Corporate Secretaryship from A.M.

Jain College, affiliated to University of

Chennai

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