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Sales Associate Customer Service

Location:
Brooklyn, NY, 11237
Posted:
December 03, 2022

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Resume:

Desiree Velez

**** ****** ********, ** *****

347-***-****

adtt6w@r.postjobfree.com

Objective

Looking for an opportunity to use my previous work experience and customer service skills in a position where I can grow and learn while pursuing further education

Experience

The Paul Hotel

Bartender/waiter 2021

Serve customers drinks and food

Aid planning and organizing events

Recorded transactions from register

Closing the rooftop bar/restaurant

Maintenance of lobby/bar

Group M LLC. New York, NY

Front desk assistant 2019

●Answered phones for tech team.

●Filled out ticket information for team and informed of upcoming appointments and issues.

●Coordinated C-level appointments for VIP aid.

●Dispatched technicians for tickets or for project coordination tasks.

●Aided in coordinated with tech team, managers for schedules, times, procurement, and orders.

Omar’s Mediterranean Cuisine New York, NY

Cashier/waiter 2018

●Preparing food for customers.

●Greeting customers entering the restaurant.

●Keeping area clean for customers.

●Waitressing and catering to customers.

●Computed and recorded transactions.

Midway Paris Beauty School Brooklyn, NY

Clerk/ Receptionist/ Administrator 2015-2017

●Effectively and professionally answered the telephone and dealt with enquiries about scheduling appointments.

●Received deliveries, couriers, incoming faxes and arranged distribution to recipients.

●Ensured that the reception and meeting room areas were cleaned and welcoming.

●Logged information on calls received and kept detailed records.

●Scanned documents and updated internal systems.

●Use computers for various applications such as database management or word processing.

●Operator office equipment including fax machines, copiers, and phone system.

●Complete forms by company procedures.

●Schedule and confirmed appointments for clients, customers, and supervisors.

●Make copies of correspondence or other printed materials.

Forever 21 New York, NY

Sales associate 2015

●Answered customers questions about clothing locations and directed them.

●Computed and recorded totals of transactions.

●Exhibited excellent customer service to ensure repeat business.

●Greeted customers entering establishment.

●Issued receipts, refunds, credits, or change due to customers.

●Maintained clean and orderly checkout areas.

●Processed merchandise returns and exchanges.

Education

Plaza College Queens, NY

Associates in Business Management 2014-2015

Department of Education New York, NY

GED 2010

Skills

Management

Team Building

Staff Training

Client Relationship Building

Leadership skills

Diligence

Scheduling

Customer service

Flexibility

Computer literacy

References upon request



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