Customer Service,cook,asst manager
Resume:
Lisa Cruz
Harned, KY *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
1st and 2nd Shift Dietary Cook
Healthcare Services Group - Hardinsburg, KY
January 2019 to Present
Prepare meals for Residents. Arrange meal tickets according to serving. Assist in training new hire (if needed). Anything that applies to job description. Customer Service Associate
Kamir Petroleum - Hardinsburg, KY
Present
• Resolved customer issues
• Inventoried spreadsheets
• Operated the cash register
Cook/Asst. Mgr/cook
Healthcare services group
January 2015 to October 2018
CNA - Certified Nursing Assistant
Extendicare Health and Rehabilitation - Hardinsburg, KY June 2009 to November 2010
Kitchen Supervisor
Kellwell Food Management - Brandenburg, KY
July 2008 to January 2009
Monitored inmates while they were cooking food. Checked menus for nxt meal. Monitored inmates while serving meal. Inventory,ordering.
Rehab Technician
ProStep Rehabilitation - Hardinsburg, KY
June 2007 to 2009
Assisted Therapist with Residents in group or individual activities. Filing paperwork. Updated family, POA with progress with therapy. Sanitizing equipment. Updated Drs orders in resident care plans. CNA - Certified Nursing Assistant
Extendicare Health Services, Inc. - Hardinsburg, KY July 2001 to November 2007
• Worked in a nursing home
Education
ECC in Elizabethtown,ky
Nursing
High school diploma or GED
Skills
• Assistant Manager Experience (1 year)
• Cooking Experience (5 years)
• Food Preparation
• Kitchen Management Experience
• Meal Preparation
• Menu Planning (2 years)
• Food Handling
• Nursing
• Food Safety (4 years)
• Restaurant Experience
• Serving Experience
• Dietary Aide Experience
• Office Experience (1 year)
• Management
• Home Care
• Sanitation
• Food production
• Leadership
• Guest services
Certifications and Licenses
Food Handler
May 2020 to April 2023
Efoods
Food Safety cert
ServSafe
Assessments
Retail Cash Handling — Proficient
November 2019
Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Proficient
General Management Skills — Familiar
November 2019
Performing business math, reading and interpreting P&L statements, and solving group scheduling problems.
Full results: Familiar
Management & Leadership Skills: Impact & Influence — Proficient June 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient
Cooking Skills: Basic Food Preparation — Familiar
November 2019
Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Familiar
Nursing Aide Skills — Completed
January 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Completed
Call Center Customer Service — Proficient
June 2020
Applying customer service skills in a call center setting. Full results: Proficient
Supervisory Skills: Motivating & Assessing Employees — Proficient September 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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