Rose Magness

adtszq@r.postjobfree.com

**** * ********** **

Tucson AZ 85730

520-***-****

SEEKING: Part time (4-5 hours per day), remote position in Medical or Pharmaceutical fields.

EDUCATION

A.G.S. Degree, Business Administration, with honors, Cochise Community College, 1988

Bachelor’s Degree, Liberal Arts/Business Administration, Northern Arizona University, 1996

Master’s Degree, Adult Education, Northern Arizona University, 2000

TRAINING

Certified Recovery Support Specialist, University of Arizona and Community Partnership of Southern Arizona

Recertification Exam, Community Partnership of Southern Arizona

LICENSES

Certified Pharmacy Technician, Arizona Board of Pharmacy, renewal in progress

PTCB Certified, National Board of Pharmacy

JOB EXPERIENCE

Certified Pharmacy Technician, Alorica Inc. 11/2016 to 05/2022

Working remotely, examine and process prescriptions from doctors and patients into a medical database for Optum Mail Order pharmacy. Apply payments, choose shipment status, verify insurance information, maintain customer records, and prepare hard copies of Rx’s for dispensing. In a different assignment, processed Prior Authorization requests via fax or phone from pharmacies and doctors’ offices. Performed outreach duties if necessary for prescription processing, to include doctor’s offices, pharmacies, and patients..

Medical Customer Service Specialist, Convergys Inc., Walgreens Account, 01/2012 to 11/2016

Answered incoming calls from patients seeking information regarding their prescriptions at Walgreens pharmacies. Provided such information as status, insurance updates, and answering general patient questions regarding both past and present prescriptions.

Engagement Specialist Arbor Education and Training, 11/08 to 8/09

Case manager for Welfare-to-Work program in collaboration DES TANF. Performed intakes, psycho-social assessments and job readiness evaluation. Assisted clients with developing job and career goals and monitored them throughout the program. Performed group engagement sessions. Prepared client progress reports.

Treatment Coordinator, Behavioral Systems Southwest, 04/02 to 03/06

Performed intake and psycho-social assessment for persons entering the community corrections facility after incarceration. Developed treatment plans, coordinated drug, alcohol and mental treatment per Bureau of Prisons requirements. Conducted individual treatment for all facility residents per Federal guidelines. Taught substance abuse, life skills, parenting, anger management, health education, and women’s issues classes. Supervised pert time instructor.