Customer Service Receivable Manager

Location:

Tallahassee, FL

Salary:

14.00

Posted:

December 01, 2022

Contact this candidate

Resume:

Anna Linton

Tallahassee, FL ***** 850-***-**** adtsxr@r.postjobfree.com

PROFESSIONAL SUMMARY

I have retired from preschool recently. I taught preschool for over 30 yrs.

In those 30 yrs I have also worked in retail for over 5 years and direct sales.

In retail I oversaw cashiers, reconciled the safe, verified cc,processed checks and last but never least; offered CUSTOMER SERVICE.

I am now in accounts receivable and managing over 100 accounts, as well as renting cars, scheduling reservations and working with clients to manage their accounts.

Driven by working with the public while building relationships with vendors, and customers.

SKILLS

Management of Financial Resources

Social Perceptiveness

General Office Functions

Operational Reporting

Accounts Payable and Receivable

Prioritizing and Planning

Correspondence Writing

Office Organization

Delinquent Accounts Monitoring

Timely Processing

Data Communications

Collection Calls

Reading Comprehension

Inventory Control Processes

Customer Notifications

Typing and 10-Key Entry

Word Processing

WORK HISTORY

ACCOUNTS RECEIVABLE MANAGER 09/2022 to CURRENT

Capital City Imports Tallahassee, FL

Posted customer payments by recording cash, checks and credit card transactions.

Verified discrepancies and resolved clients' billing issues

Processed incoming payments in accordance with established financial policies.

Reconciled daily AR ledger and verified proper posting.

Completed daily process adjustments to maintain accuracy.

Updated aging reports based on daily audits.

Maintained records by imaging invoices, debits and credits.

Resolved valid or authorized deductions by entering adjusting entries.

Complied with established internal controls and policies.

Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.

Developed strategic plans for day-to-day financial operations.

Established and checked coding procedures, monitored reports and updated internal files.

Cash Handleing

Secured Cash and Checks In Company Safe

HEAD CASHIER 01/2003 to 02/2004

Lowes Bowie Maryland

Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Performed store opening, closing and shift-change actions and kept accurate shift-change logs.

Assisted customers by answering questions and fulfilling requests.

Educated employees on register use, merchandising and customer service.

Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Received and processed customer payments.

Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Processed checks, cash and credit purchases or refunds.

Resolved escalated customer disputes with special actions such as discounts.

Restocked and organized merchandise in front lanes.

Helped customers complete purchases, locate items and join reward programs.

Mentored new team members on POS system operation, customer service strategies and sales goals.

Displayed new stock and rotated existing products.

Increased customer loyalty and retention.

Reviewed and resolved differences between accounting information and cash drawer.

Analyzed purchases for signs of fraud.

Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.

Developed standard operating procedures.

Oversaw weekly and seasonal merchandising and signage changes to promote specific products.

Set and updated employee schedules based on expected customer needs to meet coverage demands while controlling labor costs.

CASHIER LEAD 01/2001 to 01/2003

Home Depot