Customer Service Order Entry

Ashley Nicole Pope

931-***-****

*****************@*******.***

**** *. ****** ****.

Shelbyville, TN 37160

SKILLS

• Customer service

• Computer proficiency

• Attentive listening &

empathy

• Writing and editing

• Good communication skills

• Order entry

• Attention to detail

• Caregiver

• Filing & organizing

• Problem-solving abilities

• ADL’s

EXPERIENCE

8/2020 – Present Caregiver, Self Employed Shelbyville, TN

• Assisting with activities of daily living

• Transporting patient to and from appointments

• Dosing out medication

• Meal preparation

• Monitoring & recording vital signs

4/2018 – 7/2020 Custodian, ALBEA Shelbyville, TN

• Cleaning breakrooms, bathrooms, offices, & the warehouse

• Keeping the employee stations stocked with everything needed

• Disinfecting/Sanitizing the area

• Charting & answering phone calls

2/2014 – 3/2018 CNA, Christian Care Center Shelbyville, TN

• Assisting with activities of daily living

• Charting

• Feeding & meal preparation

• Monitoring & recording vital signs

8/2012 – 1/2014 CNA, Glenn Oakes Shelbyville, TN

• Assisting with activities of daily living

• Charting

• Feeding & meal preparation

• Monitoring & recording vital signs

4/2009 – 6/2012 Order entry & shipping, Jostens Shelbyville, TN

• Entering orders

• Answering calls

• Filing & faxing

• Making shipping labels

• Expediting orders

12/2007 – 2/2009 Customer Service, SHEPENCO Shelbyville, TN

• Entering orders

• Answering calls

• Faxing, emailing, and filing

• Defusing upset customers

• Expediting orders

EDUCATION

Graduated 6/2002 Diploma, SCHS Shelbyville, TN

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