FAY WOOTEN-TOUSSAINT

Plant City, FL ***** H: 813-***-**** C: 813-***-**** adtsvf@r.postjobfree.com Well-qualified professional with focused and dedicated approach. Organized and dependable candidate. Background includes working with addiction and recovery patients. Skilled in facilitating group sessions and conducting one-on-one therapy for diverse struggles. Outreach and Human Service Specialist

Addictions Recovery Group Instruction and

Facilitation

Interpersonal communications

Customer service experience

Team focused

Excellent problem-solving skills

Public speaking and presentations

Experience using Microsoft Office: Windows,

Word, PowerPoint, Email and the Internet

Crisis Phone Counselor, 01/2008 to 12/2011

Tampa Bay 211 – Tampa, FL

Performed telephone welfare checks to elderly clients. Received incoming calls for crisis support.

Helped develop safety plans and coordinated with on-site supervisor and mobile outreach, as needed. Notified friends and family when clients were not able to be reached, as per policy. Addictions Counselor, 01/2002 to 01/2006

DACCO – Tampa, FL

Sami And Zero Exposure Programs.

Provided individual and group counseling support to mothers with addictions, and parental rights. Facilitated process groups and lead didactic sessions, where mothers learned about healthy recovery. Performed psychosocial assessment and implemented treatment plans. Maintain excellent case records.

Therapist, 01/2001 to 12/2001

ACT – Tampa, FL

Provided psychosocial assessment and helped create treatment plans in outpatient addiction center. Conducted counseling and both individual and group settings. Instructed clients about the recovery process of building a support network. Documented everything applicable and hold true to confidential commitments. Bachelor of Arts: Criminal Justice

Florida Metropolitan University - Tampa

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION