Valerie Moreno

West Covina, California *****

C: 626-***-**** Email: adtsu4@r.postjobfree.com

I have over 25 years of experience working in high pace environments and extensive experience working with people and executing on managements goals. My background in Office Management, On-floor Warehouse Operations, Wave Planning, Level Loading Workload, Office Staff Supervision, Receiving and Shipping Clerk Workflow represent a unique combination of disciplines. Proven track record at achieving success as a contributor and at times leader in all of the organizations that I have worked with in the past.

PROFESSIONAL EXPERIENCE

Carlstar Group – Fontana, California 2013 – 2022

Carlstar Group is a privately held company of American Industrial Partners (“AIP”). The Carlstar Group is a leading manufacturer of specialty tires and wheels for a diverse range of end markets including the outdoor power equipment, agricultural / construction, high speed trailer and power sports markets. The company is a former reporting division of Carlisle Company, Inc. (NYSE: CSL).

Distribution Center Wave/Operations Planner 07/15 – Present

Analyze daily shipping capacity of a 325,000 sq.ft facility to maximize efficiency and improve the operations flow and performance.

Responsible for planning our workflow to achieve our buildings lowest past due to $35,000 of a overall order bank of $7.2M.

Have served as interim operations manager and led daily start-ups, managed overall resource allocations and daily shipment needs.

Worked with senior management, on-floor leadership and production staff to level load our facility workload that help achieve some of the best company metrics to date (cost per unit to an average of $.45, increase of shipment accuracy to 99.98%, and improved our on-time delivery over 90%).

Work with Top Tier Clients and Customer Service Representatives across the nation to ensure that all orders are planned and prioritized in order to meet or exceed our customers’ expectations.

Serve as the liaison between our distribution center and all client, inbound freight forwarders, shipping carriers, and customers.

Shipping Clerk to Office Manager 01/13 – 07/15

Responsible to process and manage all interactions with Will Call customers and their orders.

Personally responsible in streamlining and optimizing shipping processes to better service our customer needs and improved our service level.

Provided comprehensive customer service including status assessments, work order and shipment updates, customer inquiry response, and problem solving.

Supported our inventory management team by executing cycle counts, replenishments and discrepancy handlings.

Additional work history can be provided upon request

EDUCATION AND SKILLS

Western Governors University: BS of Business Management – pursing 6mos

Technology talents include advance working knowledge of:

MS Word, Excel, PowerPoint, AS400, E1 WMS,