Scrum Master
Resume:
JANE
NDUMAH
adtsrw@r.postjobfree.com
Glen Burnie, MD 21061
SKILLS
Project Management
SAFe, Kanban, Scrum
JIRA/ Confluence
DevOps, SDLC
Agile Best Practices
Project Team Coordination
Software Process Management
Customer Requirements Analysis
Reporting Template Development
Waterfall Methodology
Public Speaking
Development Team Trainings
Customer Interaction
Risk Identification
Documentation Management
EDUCATION
National Open University
LAGOS, NIGERIA • Expected in 02/2023
Master of Arts: Business Administration
Plateau State Polytechnic
JOS, NIGERIA • 03/2008
Bachelor of Science: Electrical Engineering
CERTIFICATIONS
PMP - Project Management Professional. SAFe certified Scrum master.
PROFESSIONAL SUMMARY
Experienced Sr Scrum Master with a proven successful track record leading Agile teams to deliver products and technical projects. Outstanding ability to work in a fast-paced environment leveraging Agile principles and values that allow for projects to move forward quickly, ensuring stakeholders are satisfied with products and outcomes. Helping to Add value by building productive relationships with stakeholders, cross-functional teams, vendors, and management to ensure the right quality products are delivered on time and within budget. Excel at identifying areas of improvement, ensuring the highest efficiency and excellence.
WORK HISTORY
Kaiser Permanente - SENIOR SCRUM MASTER
Rockville, MD • 01/2021 - Current
Serve as scrum master for 3 collocated and distributed teams that developed Kaiser Permanente FIND DR Web application which helps members to search for doctors, clinics, or facilities by plan type, find dental providers by state, network or location and locate providers for mental health or substance abuse services
Strategize and define quarterly product increment and team goals as it relates to departmental and organizational goals
Responsible for developing internal processes/procedures to ensure quality and consistency within teams.
Participate and help drive enterprise-wide initiative to implement Scrum and SAFe
Work with Scrum Team of 11 including Product Owner to negotiate minimum viable product for delivery
Facilitate work allocation and manage capacity of teams on work items ranging in complexity and size -Projects/Routine/Production support
Develop, teach and mentor new team members onboarding and KT sessions
Focus on guiding teams towards continuously improving performance, quality, and outcomes
Work with Team, PO, DevOps and ALM team to improve release management, architectural runway and center of enablement thereby improving continuous integration and delivery pipeline
Driving decisions/prioritization based on overall business value as it relates to work in Product Backlog
Facilitate Scrum ceremonies to engage Stakeholder's feedback, ensuring continuous team improvement, and efficient planning respectively
Maintain tight communication with offshore development team through voice calls, timely email and/or chat correspondence
Take complete ownership of urgent and immediate bugs, failures and ensured timely resolution by coordinating US and offshore resources and following up until issues are resolved
Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives
Capital One - SENIOR AGILE DELVERY LEAD/SCRUM MASTER
Richmond, VA • 01/2018 - 12/2020
Trained and mentored all roles within 10 Agile teams such as junior agile delivery leads, Product Owners, Developers of any technical orientation, Quality Assurance Testers, etc.; working continuously on their team dynamics, communication, and process to overcome Agile maturity gaps
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity
Initial spokesperson for teams to get any support needed from peer groups and/or management to deliver
Developed and delivered Agile-related training materials with goal of producing high-performing teams
Employed various techniques to increase collaboration, transparency, predictability, and delivery of value
Easily stood into key roles, such as Agile delivery lead and Product Owner to execute and showcase ways roles should be performed, which can be used as teaching tool for new personnel
Provided upward feedback to leaders and senior executive level to improve efficiency
Participated in and oversaw various Communities of Practice sharpen critical thinking and problem-solving skills in relation to agility
Conducted and managed Agile maturity assessments to help teams develop and grow in their Agile transition
Identified and acted on opportunities for continuous operational and team improvement
Partnered with coaches to optimize coaching efforts, share feedback, and identify gaps to be designed for in overarching Agile framework
Coached related Stakeholders/business teams to educate and set expectations on how teams will work collaboratively with them
Coached teams on how to remove complex roadblocks and impediments to change and deliver
Facilitated classroom/workshop training as needed to support team(s)' education and growth
Worked with teams and product owners to breakdown requirements into Epics, features and user stories leveraging Story mapping technique.
Managed product backlog and supported Scrum framework for monthly sprint releases
SCRUM MASTER, Blue Cross Blue Shield - Scrum Master
Chicago, IL • 01/2015 - 12/2017
Partnered with key stakeholders and leadership in constructing foundation necessary for transitioning from waterfall framework to scrum Agile Framework (waterfall to agile), and digital transformation projects
Worked with 5 teams to maximize inception, adoption, transformation, and process maturation of agile methodologies
Consulted on Agile principles, roles, responsibilities, ceremonies, and practices across multiple teams
Defined and developed approaches to reporting of Agile metrics and measurements specific for each team i.e., Establishing Team velocity, story estimation, planned vs completed, etc.
Provided variety of training materials, and artifacts related to Agile practices
Implemented Cross functional working environment across BA/UX/Architecture/Dev Teams
Facilitated working sessions to identify resolutions to impediments
Assisted Lean Agile Center of Excellence (LACE) Director to develop and administer Agile team maturity assessment and coaching plans
Strategized BA/UX Team efforts towards better user story decomposition and execution
Facilitated client Discovery sessions with PO and Dev team
Developed and coached creation of Epics/Features/User Stories
Worked with DevOps engineers to ensure CI/CD pipeline was developed and optimized for faster delivery/release of working software
.
Contact this candidate