Hyacenth Branzuela

Doha

adtsn9@r.postjobfree.com

+974-****-****

Talented, cheerful and energetic personality coupled with strong work ethic. Highly motivated. Well

Experienced customer service, professional adept at utilizing knowledge of both Food, Beverage's

and Coffee industry and Costumer Service Industry to successfully manage operation and create

pleasing beverages and coffees. Adaptive team player with passion for good coffee and Beverages and

satisfied customers. Quick thinking and efficient when serving many people at one time. Maintaining

communication with skills.

#readytowork

Willing to relocate: Anywhere

Personal Details

Birth Date: 1992-03-18

Eligible to work in Qatar: Yes

Industry: Call Center, Customer Service, Hospitality & Tourism, Other, Sales

Work Experience

Barista

Volume - Doha

August 2021 to Present

• Accustomed to adhering to company standards and treating all customers with kindness and hospitality.

Adaptive team player with a passion for good coffee and satisfied customers.

•

• RESPONSIBILITIES:

• Took coffee,food and other beverages orders and prepared them for customers quickly and effectively.

• Maintained a clean and professional appearance and dining area for guest satisfaction.

• Delivered excellent customer service and prompt food and beverage delivery.

• Washed dishes and restocked the bar line for continued fast service capabilities.

Cashier

Volume - Doha

June 2020 to Present

• Welcomed customers with a friendly manner.

• Assisted customers in finding or ordering merchandise.

• Promptly addressed customer complaints.

• Handled returns and exchange.

• Processed cash, check, or credit transactions with accuracy.

• Opened and closed store.

• Counted cash drawers.

Food Runner/Waitress/Cashier

MAISON DE SUSHI

March 2018 to June 2020

● Served guests promptly to ensure food remained proper temperature.

● Reset tables with spotless service ware routinely.

● Recorded orders and partnered with team members to served food beverages.

● Answered phones politely and promptly while accurately recording and confirming reservation.

● Anticipated and addressed guest service needs.

● Inquired about guest satisfaction anticipated additional needs and happily fulfilled request.

● Greeted new customers answered initial questions and took their orders.

● Delivered exceptional friendly and fast service.

● Prepared bill and collected payment.

Receptionist

Crystal Inn - Iligan

February 2013 to May 2015

• Made copies and scanned documents.

• Receive phone calls and inquiries.

• Scheduled reservations and bookings

• Checked insurance information

• Monitored and updated guest records.

• Greeted all guests with a friendly manner.

• Monitor check in and check out guests.

• Handled cash and card payments.

Waitress

Crystal Inn - Iligan

January 2012 to February 2013

● Assisted servers and dining room host, quickly responding guest needs.

● Performed additional task to keep dining room running smoothly.

● Checked on all tables at appropriate intervals to refill drinks.

● Prepared bill and collected payment.

● Maintained knowledge of current menu items and ingredients and preparation methods.

● Maintained safe food handling standards at all times.

Education

Nursing

St. Agustine School of Nursing

2015 to 2017

Diploma in Computer Secretarial

Xavier Technical Training Center - Mandaluyong

2010

Skills

• Prepare bill and collect payment.

• Ability to work effectively under time pressure and for long extended hours.

• Ability to multitask.

• A strong passion to ensure customer satisfaction.

• Ability to understand different kind of people.

• Accident prevention procedures.

• Software Skills (Word,Excel)

Languages

• English,Tagalog - Expert

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