Customer Service/Cashier/Receptionist
Resume:
Hyacenth Branzuela
Doha
************@*****.***
Talented, cheerful and energetic personality coupled with strong work ethic. Highly motivated. Well
Experienced customer service, professional adept at utilizing knowledge of both Food, Beverage's
and Coffee industry and Costumer Service Industry to successfully manage operation and create
pleasing beverages and coffees. Adaptive team player with passion for good coffee and Beverages and
satisfied customers. Quick thinking and efficient when serving many people at one time. Maintaining
communication with skills.
#readytowork
Willing to relocate: Anywhere
Personal Details
Birth Date: 1992-03-18
Eligible to work in Qatar: Yes
Industry: Call Center, Customer Service, Hospitality & Tourism, Other, Sales
Work Experience
Barista
Volume - Doha
August 2021 to Present
• Accustomed to adhering to company standards and treating all customers with kindness and hospitality.
Adaptive team player with a passion for good coffee and satisfied customers.
•
• RESPONSIBILITIES:
• Took coffee,food and other beverages orders and prepared them for customers quickly and effectively.
• Maintained a clean and professional appearance and dining area for guest satisfaction.
• Delivered excellent customer service and prompt food and beverage delivery.
• Washed dishes and restocked the bar line for continued fast service capabilities.
Cashier
Volume - Doha
June 2020 to Present
• Welcomed customers with a friendly manner.
• Assisted customers in finding or ordering merchandise.
• Promptly addressed customer complaints.
• Handled returns and exchange.
• Processed cash, check, or credit transactions with accuracy.
• Opened and closed store.
• Counted cash drawers.
Food Runner/Waitress/Cashier
MAISON DE SUSHI
March 2018 to June 2020
● Served guests promptly to ensure food remained proper temperature.
● Reset tables with spotless service ware routinely.
● Recorded orders and partnered with team members to served food beverages.
● Answered phones politely and promptly while accurately recording and confirming reservation.
● Anticipated and addressed guest service needs.
● Inquired about guest satisfaction anticipated additional needs and happily fulfilled request.
● Greeted new customers answered initial questions and took their orders.
● Delivered exceptional friendly and fast service.
● Prepared bill and collected payment.
Receptionist
Crystal Inn - Iligan
February 2013 to May 2015
• Made copies and scanned documents.
• Receive phone calls and inquiries.
• Scheduled reservations and bookings
• Checked insurance information
• Monitored and updated guest records.
• Greeted all guests with a friendly manner.
• Monitor check in and check out guests.
• Handled cash and card payments.
Waitress
Crystal Inn - Iligan
January 2012 to February 2013
● Assisted servers and dining room host, quickly responding guest needs.
● Performed additional task to keep dining room running smoothly.
● Checked on all tables at appropriate intervals to refill drinks.
● Prepared bill and collected payment.
● Maintained knowledge of current menu items and ingredients and preparation methods.
● Maintained safe food handling standards at all times.
Education
Nursing
St. Agustine School of Nursing
2015 to 2017
Diploma in Computer Secretarial
Xavier Technical Training Center - Mandaluyong
2010
Skills
• Prepare bill and collect payment.
• Ability to work effectively under time pressure and for long extended hours.
• Ability to multitask.
• A strong passion to ensure customer satisfaction.
• Ability to understand different kind of people.
• Accident prevention procedures.
• Software Skills (Word,Excel)
Languages
• English,Tagalog - Expert
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