Admin Assistant, Office Manager, Medical Billing, Receptionist

Lynda-Selena Smalls-Alveranga

*** ********* *******

Philadelphia, Pa. 19144

Email: ***********.******@*****.***

Phone 302-***-****

Education:

Strayer University, Philadelphia, PA 19107

Bachelor of Science/ Business Man& Legal Studies June 2016

Wilmington Uni. New Castle, DE 19720

A.A. Criminal Justice June 2008

Bryman College, San Francisco, CA.

Diploma/ Med. Asst. & Off. Man. June 1979

Employment:

10/2014 to 2/2019. HR Block

1900 Walnut St.

Philadelphia, Pa

19104

Office Manager

Directed all aspects of management of a Tax

Prep office. Hiring, Supervision, Payroll, Banking and Marketing.

12/2012 to 3/2013. Gaudenzia

11/2013 to 4/2014 Safe Haven

Philadelphia, Pa.

19146

Case Manager

Provided comprehensive case management services to clients residing in a temporary winter shelter for women with up to 3children under the age of 13. Completed Intake assessment, benefit assessment and determining whether or not mental health assessment is needed. Weekly goal setting, long-term service plan development. Case planning and updating done weekly. Progress monitoring and reporting done daily. Continuous provided advocacy and referrals for clients to outside service agencies. Maintain a caseload of 15 families. Met with Clients weekly during their participation in the program. Follow-up with clients and agencies as appropriate to document use/success of referral. Input accurate and complete data for all contacts with clients into City of Philadelphia's HIMS system database. Ensure that all documents submitted on behalf of a client are valid. Conduct outreach to neighborhood schools and City-Wide Community Social Service Agencies including Housing Agencies and Realtors in the private sector.

3/2009 to 6/2010 C.A.A.C.Y./Stars

42 S. 15th St.

Philadelphia, Pa

19102

Medical Billing Specialist

Contracted to find errors in Medical Billing process. Responsible for Medicaid and Private Pay Insurances. Conducted internal audits Bi-weekly. Developed and maintained Billing flowsheets that allowed the agency identify both accounting and human entry errors. Implemented monthly reconciliation process to identify problems. Maintained weekly communications with contracted Billing agencies and Insurance companies to insure that the agency recouped any potentially lost revenue. Served as in house Liaison with BlueCross and Community Behavioral Health.

12/2007 to 9/2008 C. E. C.

H R. Young

Correctional

Wilmington, De.

19802

Counselor

Provided individual and group counseling for 10 Adjudicated Juveniles in an adult correctional facility for 6 months before transferring to the Adult Male Unit in the same facility. Facilitated Group and Individual sessions with inmates on caseload. Assisted inmates in identifying feasible goals on a weekly basis. Maintained documents. Wrote treatment plans as well as group and individual progress notes on a weekly basis. Created reports and established a caseload Data Base for my caseload of 25 inmates.

12/ 2002 to 1/2004 PathwaysPa

Holmes, Pa

19043

Program Manager- CNA plus Program

Coordinated and conducting intake interviews for Welfare to Work program

for At Risk Youth in Delaware County. Recruited employers for program

Graduates. Liaison between program participants and area colleges

for participants interested in acquiring LPN diplomas.

05/1995 to 11/1997 NY State Senate

Leg. Off. Bldg.

Albany, NY

12203

Legislative Aide2/Sec. to the office of the Minority Leader1

Support activities in the office of the Minority Leader including taking constituent phone calls; registering their opinions/concerns, provide constituents with information. Maintained Constituent appointment calendar for the Leader. 1 & 2Attended legislative committee meetings as well as Special sessions. 1 & 2 Briefing and advising the Chief of Staff in the district offices on recent changes or updates of policy issues. 1 Provided research for the preparation of press releases. 1 & 2 Met with Constituents, School groups, Lobbyists and Capital visitors. 2 Attended Senate functions with and for the Leader

1993-1995 J. J. C.

Philadelphia, PA

19144

Counselor

Was responsible for custody, care, supervision, and safety of youth. Explained living unit policy and procedures upon admission. Provided orientation to the facility. Conducted daily group meetings with youth. Participated in facility activities. Provided constant sight supervision. Communicated information to other staff through verbal and written means Ensured that offenders met grooming standards daily. Wrote accurate reports. Maintained and secured all documents.

1991-1993 Stenton Manor

Philadelphia, Pa.

19119

Asst. to Children and Youth Director

Provided Administrative assistance to Department head. Facilitated group activities for youth residing in a 250 bed Family shelter. Provided case management services for families who had children with special needs. Liaison between the shelter and all In-School Probation Officers. Monitored all adjudicated youth who were on house arrest and resided in the shelter.

Activities:

Lambda Alpha Epsilon, Jane Doe Experience Lead Vocalist and Musical Director

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