Office clerical and computer programmer

PATRICIA J. KWONG

*** ***** ****, *** *******, NY 12553 *************@*****.*** 845-***-****

OBJECTIVE

Bilingual clerical support with 16+ years of extensive customer and retail experience in busy environments EDUCATION

State University College of New York at Oneonta, Oneonta, NY Business Economics, Bachelor of Science, May 1995

Binghamton University, Binghamton, NY

Computer Science, August 1989 - May 1992

PROFESSIONAL EXPERIENCE

New City Funding, Stony Point, NY 9/18-current

Customer Service Associate

● Assist with finding and organizing files and researching customer data ShopRite Garnerville/Stony Point, NY 4/18-2/21

Cashier & Floral Clerk

● Greet & field inquiries, cashiering, blocking aisles and reshelve retail products Old Navy (Gap, Inc.), West Nyack, NY 6/14-8/15

Sales Floor Associate

● Greeted customers on floor & dressing rooms and reorganized sections and operated cash registers Fairway Markets, Nanuet, NY 10/13-4/18

Front End Cashier

● Assisted front end, bakery, cafe and coffee; served food demonstrations; operated registers The Great Atlantic & Pacific Tea Company 5/13-10/13, 3/95-2/09 Deli/Salad Bar Clerk - Old Tappan, NJ and Customer Service - Park Ridge, NJ

● Managed salad bar/deli; operated customer service/front end; assisted courtesy desk Panera Bread, Ramsey, NJ 2/13-5/14

Bakery Associate

● Supervised bakery, barista station and dining room sections and operated cash registers Rockland Community College, Suffern, NY 1/06-10/12 Senior Typist-Institutional Research, Grants Development, Spring Valley Extension, Bursars

● Scanned, categorized and filed student records/data and organized correspondence

● Registered students, updated website and mailing list; scanned and entered student evaluations Rockland County Finance Department, New City, NY

9/96-9/02

Senior Typist-Accounts Payable

● Entered vouchers and purchase orders; updated utilities ledgers; filed and provided clerical support SKILLS Microsoft Word. Excel, Access & Office

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