Charito Mabanta

Marlton, NJ *****

adtsm8@r.postjobfree.com

609-***-****

Skills:

Well organized, dynamic, and highly conscientious professional, offering broad-based and hands-on experiences in providing administrative assistance while handling diverse sets of responsibilities across the organization. Armed with skilled knowledge of laws and regulations governing both the healthcare and banking industries. Fast-learner, extremely efficient and hard worker, known for the ability to manage and accomplish tasks from inception to their completion. Powered with strong problem-solving and outstanding customer service skills. Capable of collaborating with all levels of individuals. Technically proficient with Microsoft Office Suite (Word, Powerpoint, and Excel), Medisoft, NextGen, Nextech, Medent, EMA Modernizing Medicine, ADP Advanced MD Practice Management Software, Paychex Payroll, ADP Payroll, Quickbooks, Electronic Medical Records, Electronic Billing, EDI Remittance, Clearinghouse, CPT Coding and ICD9/ICD10.

Areas of Expertise include:

Recordkeeping and Documentation / Planning and Scheduling / Payroll and Workers Compensation / Billing and Collection / Management and Supervision / Reporting and Communications

Professional Experience:

Comprehensive Foot and Ankle Center of South Jersey

Voorhees, NJ * Cherry Hill, NJ * Atco, NJ

Practice Manager

2022 to Present

Manage multiple clinical offices with a staff of 15 and 4 providers per day

Oversee the operation of the office, make sure that there is proper workflow and proper compliance with policies

Provide HR support to all employees, including employee relations, payroll, benefits, etc.

Ensure that physicians are provided the proper support to maintain productivity

Audit all cash, follow workflows for cash management and collections

Oversee all office billing, ensure that charges are entered in a timely manner. Audit for inconsistencies and/or rejections

Manage patient scheduling and physician credentialing

Vein and Vascular Institute

Voorhees, NJ * Sewell, NJ * Lumberton, NJ * Vineland, NJ

Practice Manager

2020 to 2021

Oversee day to day operational and staffing activities while maintaining a professional workplace

Provided orientation process to new employees

Responsible for the biweekly payroll process, PTO, and retirement contributions

Monitored and evaluated staff performance

Developed goals and objectives for employees

Assisted in employee reviewed and initiated disciplinary actions where appropriate

Conducted staff meetings monthly to discuss operational requirements

Established, implemented, and monitored office policies and procedures

Managed insurance contracts and ensured compliance with contracts

Ensured compliance with current healthcare regulations, medical laws and ethics

Supervised medical coding and medical billing

Managed finances: QuickBooks, deposits, and account payables

Communicated with patients regarding inquiries and complaints.

Ensured patient satisfaction

Collaborated with marketing strategies for the practice

Alliance Dermatology Associates

Langhorne, PA * Lawrenceville, NJ * Bristol, PA

Practice Manager

2017 to July 2020

Managed two practice locations and one satellite office with 4 providers and 12 staff members

Act as a liaison between the providers and vendors in purchasing medical equipment and supplies

Supervised all personnel and motivated staff to perform their duties to the best of their abilities

Oversee the day-to-day functions and administrative business operations of the practice

Managed and participated in billing and revenue management, including insurance processing, over the counter collections and bank deposits

Prepared the office for a smooth and efficient daily operations

Monitored and ensured that all expenditures are within budget guidelines

Responsible for the office inventory and ordering supplies

Coordinated all marketing materials for website and other social media

Processed payroll and QuickBooks entries of the company and accounts payables

Managed all regulatory compliance like HIPAA, OSHA, and CLIA for the office and MOHS laboratory

In charge of the physical properties of the office in good state of repair, monitors security policies for the office

Boulevard Dermatology

Philadelphia, PA

Practice Manager

2014 to 2017

Managed 18 staff and 4 providers in accordance with the office policies

Reviewed employee performance and approved disciplinary actions

Processed company payroll through Paychex on a biweekly basis

Ensured compliance with government regulatory agencies such as OSHA, CLIA, HIPAA and accrediting bodies

Developed, monitored, and control the staffing needs, operations budget, and capital budget

Prepared all accounts payable and reconcile monthly financial statements in QuickBooks

Worked in conjunction with the medical biller in reviewing medical claims, ensuring pre certifications, referrals are obtained, proper codes and modifiers are used before sending the claims electronically

Followed up on the accounts receivables with the medical biller

Managed the Meaningful Use and PQRS for each provider in the electronic medical record and do attestation at the end of the year

Developed and implemented sales and marketing plan for the cosmetic dermatology and lasers

Center for Neurologic Specialty

Marlton, NJ * Manahawkin, NJ

Business Manager

2007 to 2014

Administered the recruitment, staffing, retention, and coaching activities in two medical offices

Efficiently handled, processed, and reconciled payroll as well as monthly, quarterly, and early financial statements

Provided close oversight to maintenance and updating of the database, medical charts, and electronic medical records to organize records of billing and collection and prepare billing correspondence

Guaranteed strict compliance with HIPAA and OSHA regulations by structuring office policies and procedures.

Provided hands on engagement in facilitating registration, validating insurance, arranging patient schedules, and addressing concerns to ensure effectiveness

Displayed solid interpersonal skills in negotiating insurance contracts and collaborating with company accountant regarding tax returns, company expenses, bank records, and credit card reconciliations.

Commerce Bank

Cherry Hill, NJ

Operational Branch Manager

2005-2007

Organized and piloted monthly branch meeting to deliberate resolutions to issues and to announce new policies to the staff

Proactively conducted staff interviews, hiring, and retention

Rendered effectual assistance in organizing payroll and reviewing office staff performance

Prepared monthly branch financial report, budget, and expenses

Refurbished loan documents to bank clients

Commerce Bank

Cherry Hill, NJ

Customer Service Representative

2002-2005

Maintained high level of client satisfaction by delivering top-quality assistance with various bank transactions that included deposits, withdrawals, wire transfers, traveler’s checks, debit cards, and loan documents; cultivating friendly and professional customer interaction

Promptly responding to all bank concerns of clients

Substituted branch or assistant branch manager in closing loan documents

Education

Bachelor of Arts in Psychology

Minor in Business Management

University of the Philippines 1987

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