Data Entry Processor

*** ******** **,****** ** ***** 919-***-**** adtslt@r.postjobfree.com

KYMBERLY MCCOY-MELVIN

Objective

To further my career utilizing my experiences and knowledge to my best potential.

Employment History

FIRST CITIZENS BANK Raleigh, NC

CBO SPECIALIST I DEPOSIT OPS. CIS DATA ENTRY 2014-current

Data entry of customer information, changing addresses, adding joint members on accounts, adding PODS, POA, contact information, maintenance of all customer account request.

Keeping track of daily work production.

FIRST CITIZENS BANK

CBO SPECIALIST I STATEMENT RENDERING 2007-2014

Special handling of statement drop dates requested by the customer.

Mailing statements manually. Processing statements for the blind using Braille or large print.

FIRST CITIZENS BANK

CBO SPECIALIST I ELECTRONIC BANKING 2006-2007

Processing debit/Atm card disputes in a timely manner under bank regulations.

Data entry of customer disputes on a spreadsheet. Assisting the fraud dept and telephone banking

HEALTHPLEX DENTAL INSURANCE Uniondale, NY

ENCOUNTER PROCESSOR 2000-2006

Data entry of Medicaid dental codes using ICD codes

Data entry of claims under Medicaid guidelines in a timely manner.

Education

AUGUST MARTIN H.S.

graduated with honors

Queens, NY

METROPOLITAN COLLEGE OF NY

AAS in Human Services

NY,NY

References

References are available on request.

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