Executive Director
Resume:
Alicia Kangas
Executive Director
Contact
Address:
Duluth, MN 55805
Phone:
Email:
*************@***.***
LinkedIn:
https://www.linkedin.com/in/alicia-kangas-6b0a4920
Skills
Diligent
Meticulous
Dependable
Self-Motivated
Analytical and Critical Thinking
Training and Development
Interpersonal Communication
Cultural Awareness
Flexible and Adaptable
Talent Acquisition Expert
Cross-Functional Communication
Business Administration
Business Development
Customer Relations
Staff and Team Management
Financial Management
Consulting
Project Management
Identifying Best Practices
Managing Multiple Projects
Driving Continuous Improvement
Database Management
Accounting Software
Marketing and Advertising Strategies
Business Plan Development
Team Building and Bonding
Motivational and Inspirational Leader
Positive World Influencer
Coaching and Mentoring
Community Arts and Cultural Development
Team Leadership
Travel and Study Abroad Experience
Business Management
Client-focused business leader with 20+ years of diverse experience in customer service, business management and administration. Offering state-of-the-art concepts to identify and implement actionable, lasting changes to drive measurable impact. Build solutions upon a foundation of accurate data collection and sophisticated analysis. Incorporate ongoing feedback mechanisms to boost engagement, increase innovation, and drive continuous organizational improvement.
Work History
2021-11 - Current
Executive Director
OWN YOUR PURPOSE, INC., Duluth, MN
Recruited, developed, and retained high-performing team members to build talented team consistently out-performing expectations.
Anticipated organizational changes and implemented additional incremental growth programs to exceed fundraising objectives by 15%.
2020-01 - Current
Senior Level Executive Contributor
Brainz Magazine, Duluth, MN
Led by example, modeling company expectations to produce informative and engaging content, increasing audience engagement by 30%.
Wrote and edited high-quality, insightful, and captivating articles under tight deadlines.
2020-08 - 2021-12
Founder, Director, CEO
HOLISTIC RIVERS, INC., Duluth, MN
Cultivated forward-thinking, inclusive, and performance-driven company culture to lead industry innovations, increasing sales by 35%.
Demonstrated company mission and goals by mentoring employees to reach objectives aligned with company's core values.
2016-05 - 2020-08
Optician, Store Manager
Walmart, Duluth, MN
Maintained thorough records of customer information, prepared detailed work payments, and processed insurance claims with 100% accuracy.
Built strong relationships with customers through positive attitude and attentive response.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
2011-04 - 2016-05
Retail Marketing Director
The Red Door, Duluth, MN
Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base.
Incorporated product changes into marketing messages to drive customer engagement and maximize profits by 20%.
Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
2006-02 - 2011-04
Professional Photographer
True Colors Studio, Duluth, MN
Provided excellent customer service and account regulation, strengthening client relations and established boost in revenue by 20%.
Photographed high-quality images for various print and digital projects.
Education
2020-11 - 2021-08
Registered SomaYoga Teacher
Yoga North International SomaYoga Institute - Duluth, MN
4.0 GPA, RYT® 200, Yoga Alliance Certified, Aug 2021
2020-03 - 2020-09
Certified Holistic Health Practitioner
Institute For Integrative Nutrition (IIN) - New York, NY
Dean's List, 4.0 GPA, Accelerated Program
1998-08 - 2004-05
Associate of Science: Business Administration
Associate of Science: Registered Nursing
Lake Superior College - Duluth, MN
Dean's List, 3.9 GPA, Study Abroad Program, Communication Studies
Honors & Awards
2022 BRAINZ 500 GLOBAL AWARD-WINNER, Jan 2022
Selected as one of their prestigious honorees for the 2022 BRAINZ 500 GLOBAL AWARD that is awarded to the top 500 Companies and Influential Leaders from across the globe who have been recognized for their entrepreneurial success, achievements, and dedication towards helping others.
PRESS RELEASE, Oct 2021
Featured on ABC, NBC, FOX, USA TODAY, CBS, along with over five-hundred other media companies.
2021 CREA GLOBAL AWARD-WINNER, Jan 2021
Selected as one of their prestigious honorees for the 2021 CREA GLOBAL AWARD in recognition of being one of the top entrepreneurs, influential leaders, and innovators from across the globe.
AWARD-WINNING ENTREPRENEUR, POSITIVE WORLD INFLUENCER, Aug 2009
Recognized and Awarded by Marquis Who's Who in America as one of America's Top Entrepreneurs and Positive World Influencers. Marquis Who's Who in America endeavors to profile the leaders of American society who are highly influencing their nation's development. Biographies in Marquis Who's Who are of individuals whose achievements and contributions to society have made them subjects of widespread reference interest and inquiry.
Volunteering
Rotarian - Rotary International
As a Rotarian, it has contributed to the implementation of my professional development in public speaking and event management, while maintaining high ethical standards and building a substantial network of community-minded advocates from diverse backgrounds.
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