Alicia Kangas

Executive Director

Contact

Address:

**** **** *** ******

Duluth, MN 55805

Phone:

218-***-****

Email:

adtskw@r.postjobfree.com

LinkedIn:

https://www.linkedin.com/in/alicia-kangas-6b0a4920

Skills

Diligent

Meticulous

Dependable

Self-Motivated

Analytical and Critical Thinking

Training and Development

Interpersonal Communication

Cultural Awareness

Flexible and Adaptable

Talent Acquisition Expert

Cross-Functional Communication

Business Administration

Business Development

Customer Relations

Staff and Team Management

Financial Management

Consulting

Project Management

Identifying Best Practices

Managing Multiple Projects

Driving Continuous Improvement

Database Management

Accounting Software

Marketing and Advertising Strategies

Business Plan Development

Team Building and Bonding

Motivational and Inspirational Leader

Positive World Influencer

Coaching and Mentoring

Community Arts and Cultural Development

Team Leadership

Travel and Study Abroad Experience

Business Management

Client-focused business leader with 20+ years of diverse experience in customer service, business management and administration. Offering state-of-the-art concepts to identify and implement actionable, lasting changes to drive measurable impact. Build solutions upon a foundation of accurate data collection and sophisticated analysis. Incorporate ongoing feedback mechanisms to boost engagement, increase innovation, and drive continuous organizational improvement.

Work History

2021-11 - Current

Executive Director

OWN YOUR PURPOSE, INC., Duluth, MN

Recruited, developed, and retained high-performing team members to build talented team consistently out-performing expectations.

Anticipated organizational changes and implemented additional incremental growth programs to exceed fundraising objectives by 15%.

2020-01 - Current

Senior Level Executive Contributor

Brainz Magazine, Duluth, MN

Led by example, modeling company expectations to produce informative and engaging content, increasing audience engagement by 30%.

Wrote and edited high-quality, insightful, and captivating articles under tight deadlines.

2020-08 - 2021-12

Founder, Director, CEO

HOLISTIC RIVERS, INC., Duluth, MN

Cultivated forward-thinking, inclusive, and performance-driven company culture to lead industry innovations, increasing sales by 35%.

Demonstrated company mission and goals by mentoring employees to reach objectives aligned with company's core values.

2016-05 - 2020-08

Optician, Store Manager

Walmart, Duluth, MN

Maintained thorough records of customer information, prepared detailed work payments, and processed insurance claims with 100% accuracy.

Built strong relationships with customers through positive attitude and attentive response.

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

2011-04 - 2016-05

Retail Marketing Director

The Red Door, Duluth, MN

Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base.

Incorporated product changes into marketing messages to drive customer engagement and maximize profits by 20%.

Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.

2006-02 - 2011-04

Professional Photographer

True Colors Studio, Duluth, MN

Provided excellent customer service and account regulation, strengthening client relations and established boost in revenue by 20%.

Photographed high-quality images for various print and digital projects.

Education

2020-11 - 2021-08

Registered SomaYoga Teacher

Yoga North International SomaYoga Institute - Duluth, MN

4.0 GPA, RYT® 200, Yoga Alliance Certified, Aug 2021

2020-03 - 2020-09

Certified Holistic Health Practitioner

Institute For Integrative Nutrition (IIN) - New York, NY

Dean's List, 4.0 GPA, Accelerated Program

1998-08 - 2004-05

Associate of Science: Business Administration

Associate of Science: Registered Nursing

Lake Superior College - Duluth, MN

Dean's List, 3.9 GPA, Study Abroad Program, Communication Studies

Honors & Awards

2022 BRAINZ 500 GLOBAL AWARD-WINNER, Jan 2022

Selected as one of their prestigious honorees for the 2022 BRAINZ 500 GLOBAL AWARD that is awarded to the top 500 Companies and Influential Leaders from across the globe who have been recognized for their entrepreneurial success, achievements, and dedication towards helping others.

PRESS RELEASE, Oct 2021

Featured on ABC, NBC, FOX, USA TODAY, CBS, along with over five-hundred other media companies.

2021 CREA GLOBAL AWARD-WINNER, Jan 2021

Selected as one of their prestigious honorees for the 2021 CREA GLOBAL AWARD in recognition of being one of the top entrepreneurs, influential leaders, and innovators from across the globe.

AWARD-WINNING ENTREPRENEUR, POSITIVE WORLD INFLUENCER, Aug 2009

Recognized and Awarded by Marquis Who's Who in America as one of America's Top Entrepreneurs and Positive World Influencers. Marquis Who's Who in America endeavors to profile the leaders of American society who are highly influencing their nation's development. Biographies in Marquis Who's Who are of individuals whose achievements and contributions to society have made them subjects of widespread reference interest and inquiry.

Volunteering

Rotarian - Rotary International

As a Rotarian, it has contributed to the implementation of my professional development in public speaking and event management, while maintaining high ethical standards and building a substantial network of community-minded advocates from diverse backgrounds.

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