Data Engineer, Data Analyst, Database Developer, IT Support

CARLEY PHELAN

**** ** **** ** *** **

Seattle WA 98115

206-***-**** cell

************@*****.***

RELEVANT WORK EXPERIENCE

Apple — Seattle, WA December 2021 — Present

AI/ML Data Analyst & QA Engineer

-Data analysis of image and video annotation and results data for AI projects

Responsible for training data creation for Apple’s AI/ML Machine Intelligence and Neural Design (MIND) team’s R&D work

Data collection for ongoing AI/ML projects including photo, video, and biometric data

Troubleshooting of database and data connectivity issues

Documentation and process improvement

Research of current academic and industry developments to help support cutting edge AI research at Apple

Observa AI — Seattle, WA January 2020 — August 2021

Data Analyst & Annotation Specialist

Responsible for creation and curation of training data for AIaaS projects for retail and CPG customers using image annotation, segmentation, and classification

Translates customer data needs into functional ontology for annotators to use for polygon / bounding box labeling as well as usable classes for the ML models to train on

Data analysis for AI projects including client-side reporting with visualizations in Power BI using live data, internal reporting, internal performance tracking of ML models

Manages image annotation process including project management for vendor ppartner

Primary owner of data and liaison between Engineering, Product, and Customer Success teams

Troubleshooting data issues

Process improvement for scalability which has led to doubling of labeling productivity, and 1-2 orders of magnitude improvement in some mmetric

Ongoing analysis of database for performance and structure improvement opportunities

Data analysis using BI and data visualization tools

Research on AI industry standards, latest research on AI for retail/CPG use cases, and tools

Software/platform research and selection for image annotation and reporting

Emerald City Data / Phelan Consulting — Seattle, WA July 2014— Present

Consultant - Data Migration, Data Analysis, DBA, Database Development

Data migration for clients, including database design and programming

Manages data conversions from many fundraising databases and CRMs

Troubleshooting database compatibility and data integrity issues

Data analysis using BI and data visualization tools

Client support and project management

Seattle Central College — Seattle, WA October 2013— March 2015

Tech Support / Computer Assistant

Assisted students using computers, printers, scanners and other equipment

Helped troubleshoot and provides tech support to students and faculty

Used cultural sensitivity and patience to help those facing barriers to access

Little Green Light — Seattle, WA May 2013— December 2015

Database and Data Migration Consultant

Data migration and scripting for CRM software company’s clients

Troubleshooting database compatibility and data integrity issues

Client support and project management

Queen Anne Helpline — Seattle, WA March 2013— August 2013

Database Design Consultant (internship)

Helped design and implement new database software

Troubleshooting of software and data issues

Drafted client-side documentation

Cesari Direct — Seattle, WA Jun 2008— Mar 2010

Data Analyst & Operations

Provided high level data analysis on a daily basis

Tracked direct response to broadcast television and web advertising

Maintained Catalyst database of station airtimes, media buying and response data

Provided media reporting and personalized support to clients

Supported media team with operational and reporting needs

Tech-Pro - Seattle, WA May 2008

Field Tech Engineer

Installed 250+ PCs for Northwest Airlines call center as part of a small team

Installed OS and 3rd party software

Troubleshooting of networking and software issues

EDUCATION

IT Certificates: Database Development & Administration, Programming, Seattle Central Community College

Associates in Science (Direct Transfer Agreement) Seattle Central Community College for Bachelors in Science at University of Washington (in progress), Major: Computer Science, Engineering, Data Science

SKILLS

Highly proficient with databases with a strong affinity for data and data analysis

Languages: Java, C#, Python, SQL (T-SQL, MySQL & PostgreSQL), NoSQL including Azure Cosmos DB, MongoDB, Redis), PHP, Ruby, JSON, HTML5 &CSS, R, javascript, and familiarity with many others

Software: SQL Server Management Studio, MySQL Workbench, PgAdmin, Power BI, Tableau, Refine, Sharepoint, Git, VS/Eclipse/Emacs, VMWare, ASP.NET, Excel, many others

Other platforms: Jira, Asana, Bitbucket, Github, etc.

Operating systems: Windows, Linux, Mac, Windows Server, others

Currently learning and strengthening data science programming skills

Strong computer experience with rock solid hardware and software troubleshooting skills

Highly adept with Excel, including pivot tables and other advanced features

Extremely detail-oriented with good follow-through

Strong verbal and written communication skills

Adapts easily to changing needs and priorities

Peerless customer service and relationship-building skills

Shows high degree of initiative

Familiar with Agile & SCRUM methodologies

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