Customer Service General Manager

Location:

Posted:

November 30, 2022

Carla Sumner

» Tyler, ***** (US)

***********@*****.***

PROFESSIONAL SUMMARY

EMPLOYMENT HISTORY

Aug. 2018 - Sep. 2022 General Manager, Dollar General .

Tyler, Texas

Responsible for every aspect of running the businesses. Hiring and training a staff.

‘Scheduling and Payroll. Banking and deposit logs. Merchandising to specific pogs

and planograms, following specific seasonal and core merchandise displays.

Inventory control including ordering, monitoring and logging all merchandise

coming in and leaving the store.

Working one on one with vendors to ensure they ordered to the needs of the

businesses and kept thier products fresh and fully stocked.

Shiping and receiving. Unloading trucks, product rotation on a first in first out

system.

Making sure the store followed all of the rules required to keep in compliance with

state and federal laws. Including OASA Environmental waste, food safety, TABC

and the Fire Marshall. Keeping all required licenses up to date and posted.

Maintenance and cleanliness of the building and outter exterior.

And customer service. Hoping every guest left happy and would return.

Jul. 2011 ~ Aug. 2018 General Manager, Dollar Tree .

Tyler, Texas

All aspects of running the businesses. Staffing and training. Meetings and

exceeding sales goals. Banking. Inventory control. Customer service

EDUCATION

May. 1993 High School Diploma

+ Shannon Learning Center, Halton City, Texas

SKILLS

Leadership Experienced

Training Experienced

Customer Service Expert